QuickCEP: Live Chat&AI Chatbot

QuickCEP, an operation platform driven by an AI large model and customer-oriented, saves a significant amount of our operation and customer service time in usage, improves work efficiency, and enhances our conversion. It has a high degree of segmentation in user data, which is conducive to conducting refined marketing for consumers and increasing the purchase conversion rate. Its AI function is a powerful aid in improving customer response satisfaction. There are also professional offline personnel to support, and the usage is very smooth, allowing us to save a lot of time. It is hoped that it can do better and better in terms of functions.

We originally used Zendesk, but later chose QuickCEP. They are very professional, and the overall backend process is very clear. They also have powerful AI functions. The account manager is very responsible and will help us with settings and guidance. Highly recommended!!!

Very powerful sofeware for customer service.
All team members are wonderful!

The QuickCEP large-model robot and self-service logistics tracking functions are very convenient and speed up our manual response time. Looking forward to more feature updates!

The AI ​​chatbot can respond to customer inquiries quickly and accurately, providing instant solutions or seamlessly escalating issues to human agents when necessary. This has significantly reduced response time and improved our overall customer satisfaction. It is also excellent in terms of message aggregation for email and other platforms, and is recommended.

A very practical app that helped me solve the problems of instant communication and EDM email marketing. The customer service is also very attentive and patient, which is a great experience. Highly recommended.

QuickCEP has revolutionized how I manage my business! The intelligent shopping guide BOT adds a personal touch to every interaction. Omni-channel integration keeps communication streamlined. Marketing automation saves time and delivers impact. And the consumer insight feature is like having a crystal ball for customer preferences. Recommed!!!

This software is not bad to use and has saved me a lot of work. The workload that was originally only completed by five customer service representatives can now be completed by three people, saving a lot of time. The AI is really powerful, and the requirements we raise can always be solved quickly. After all, it is not manual and cannot replace manual labor 100%. It is already great

Having been using QuickCEP for two months, it has really improved retention rates and customer conversion rates, and has also helped our team achieve a timely response to website visitors.

Using this customer service software has been a positive experience since day one. The clean and organized interface makes it easy to navigate and manage customer interactions effectively. I especially appreciate how it aggregates conversations across different channels. It has increased our team's productivity and customer satisfaction.