Avis (82)
Affiner
-
Par note
Our customer service and operations teams are using this software, and the results are very good! It not only improves work efficiency, but also has easy-to-use functions and many functional details. I recommend it!
A very powerful AI customer service tool that effectively improves our user experience and work efficiency. Highly recommended for everyone to use, five-star rating~
QuickCEP has significantly improved our customer service. Its intuitive AI delivers real-time, accurate responses, reducing response times and boosting customer satisfaction. Seamless integration with our CRM and 24/7 availability have been game-changers. I highly recommend it to any business looking to enhance customer interactions and drive sales!
The function is very powerful and quite suitable for our cross-border brand. Multi-channel chat aggregation supports AI reply, has CDP data analysis, and retains customer data for marketing. It is good.
QuickCEP, an operation platform driven by an AI large model and customer-oriented, saves a significant amount of our operation and customer service time in usage, improves work efficiency, and enhances our conversion. It has a high degree of segmentation in user data, which is conducive to conducting refined marketing for consumers and increasing the purchase conversion rate. Its AI function is a powerful aid in improving customer response satisfaction. There are also professional offline personnel to support, and the usage is very smooth, allowing us to save a lot of time. It is hoped that it can do better and better in terms of functions.
I have been using this cross-border e-commerce customer service software for half a year, and it has exceeded my expectations in every aspect. Multi-language support ensures seamless communication with international customers. Integration with various platforms simplifies order tracking and shipping problem solving, the functions are quite powerful, and the after-sales staff is also quite awesome
really introduce this APP, I will recommend him to my colleagues,It has improved my work efficiency
It can integrate messages from various channels, including email, SMS, social media platforms (such as TT, Facebook, etc.). It aggregates and manages messages from different sources in real time. AI customer service replies are also very powerful. After installation and testing, it can save customer service costs.
Very good, the functions can basically meet my needs, easy to use, suitable for cross-border marketing and after-sales. The AI experience is very good, easy to get started training and debugging, and the replies are also very smart
Comprehensive and user friendly system, great for customer service teams!