QuickCEP: Live Chat&AI Chatbot

This plug-in has very comprehensive marketing customer service functions and very good after-sales support. It is a pleasure to use!

It is great to use, I can do a lot of customer segmentation and marketing

We've been using 'QuickCEP for our business, and it has transformed how we manage social media marketing and customer interactions. Its powerful scheduling capabilities save time while ensuring consistent brand messaging across multiple platforms. The real-time monitoring and analytics provide valuable insights into customer behavior and sentiment, allowing us to respond promptly and effectively to queries and feedback. With its unified inbox for all social channels, handling customer service inquiries is now a breeze. Kudos to the developers for creating such a versatile and user-friendly tool.

Recommendation: The AI in live chat can assist in resolving pre-sale inquiries, while AI-powered responses can enhance email response efficiency, aiding in addressing post-sale issues.

QuickCEP' has been a game-changer for our customer service operations. The seamless integration with our website allows visitors to get instant help, improving their overall online experience. We've noticed a significant drop in wait times and an increase in customer satisfaction since implementing 'QuickCEP'. The detailed reporting also helps us continually refine our service strategy. Absolutely deserving of a 5-star review!

This plug-in solves the problem of insufficient customer service manpower for us, and the after-sales support is excellent. Highly recommended!

This is the tool I'm looking for to help me solve customer service integration and refined marketing problems. I love it!

When I first saw the QuickCEP application, I felt that it was relatively new and I had never seen it before. I tried it for free with the mentality of giving it a try. It is very convenient to integrate shopify, and I installed it after the steps. I didn't hold out much hope for the new product, but I didn't expect it to be so powerful. QuickCEP integrates multiple different chat channels into one page. When chatting with customers from different channels, there is no need to constantly switch pages. And customers who visit the independent website can communicate with us directly. QuickCEP's bot will guide customers to leave their email addresses and some basic information, and I can do email marketing based on this information. The most important point is that QuickCEP can automatically label customers to divide groups, realize customer behavior analysis, and gain insight into customers to help me accurately carry out business activities.

I am still trying BOT. There are many templates, which can basically cover all my scenarios. In the future, I also support direct query of order information. The experience is very friendly. The feedback speed of the support team and the speed of product upgrade are very fast. function used.

Quickcep has effectively helped me improve my work efficiency. A large amount of data can help us better analyze and understand customer needs, which is very helpful for our marketing strategy. I look forward to better quickcep.