QuickCEP: Live Chat&AI Chatbot

QuickCEP: Live Chat&AI Chatbot

価格設定
無料プランあり
ハイライト
最新テーマに対応
評価
4.8 (82)
開発者
QuickCEP

Customer Engagement Platform with Live Chat, AI Chatbot, Marketing Automation, CDP, and More.

QuickCEP is designed to improve customer service and boost conversion and sales for e-commerce businesses. Its AI chatbots offer 24/7 assistance and support for customers. The omnichannel live chat can handle messages from live chat, Instagram, Messenger, Email, WhatsApp, and TikTok Shop all in one platform. Additionally, it can track customer behavior in real time for valuable insights. The data from CDP can be segmented and used for targeted marketing campaigns such as EDMs and pop-ups.

QuickCEP is designed to improve customer service and boost conversion and sales for e-commerce businesses. Its AI chatbots offer 24/7 assistance and support for customers. The omnichannel live chat can handle messages from live chat, Instagram, Messenger, Email, WhatsApp, and TikTok Shop all in one platform. Additionally, it can track customer behavior in real time for valuable insights. The data from CDP can be segmented and used for targeted marketing campaigns such as EDMs and pop-ups. さらに表示する
  • Omnichannel live chat - respond instantly to all messages on one platform.
  • Enhance customer interactions with personalized experiences using AI chatbots.
  • Easily integrate QuickCEP with your Shopify store in three simple steps.
  • Run targeted email marketing and pop-up campaigns for segmented audiences.
  • Gain deeper insights into your customers with real-time behavior tracking.
ハイライト
最新テーマに対応

言語

英語、 中国語 (簡体字)、 中国語 (繁体字)、 日本語、と 韓国語

連携対象システム・アプリ

価格設定

Free

無料

  • For individual sellers
  • 100 Messages/mo
  • 1 Seat Livechat/Email
  • AI Chatbots & AI Copilot Basic
  • Automate AI Chatbots Training
  • Support GTS

Starter

$49 /月

または$540/年で8%お得

  • For small businesses
  • 1000 Messages/mo
  • 2 Seat Livechat/Email/FB/INS
  • AI Chatbots & AI Copilot Basic
  • Automate AI Chatbots Training
  • Support GTS

Growth

$99 /月

または$1,068/年で10%お得

  • For growing business
  • 3000 Messages/mo
  • 3 Seat Livechat/Email/FB/INS
  • AI Chatbots & AI Copilot Basic
  • Automate AI Chatbots Training
  • Support GTS

Enterprise

$899 /月

または$9,888/年で8%お得

  • Unlimited​ & AI Pro
  • Custom Features
  • Livechat/Email/FB/INS Unlimited​
  • Marketing Campaign
  • CDP
  • Japanese customers: marketing@acrove.co.jp

すべての料金はUSDで請求されます。 定期請求と使用料に基づく請求は、30日ごとに行われます。 すべての価格オプションを見る

レビュー (82)

総合評価
4.8
評価レベルごとの件数
  • 評価の94%は5つ星です
  • 評価の5%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2024年11月1日

Very powerful sofeware for customer service.
All team members are wonderful!

eco-worthy-it
アメリカ合衆国
アプリの使用期間:約1ヶ月
2024年10月18日

QuickCEP is a product I have been looking for all the time. It integrates many channels and functions, such as social media, online, email, telephone, email, whatsapp, etc. On the one hand, we do data analysis and user operations in a unified manner. Looking forward to updating more functions in the future of QuickCEP

Lefton Home
中華人民共和国香港特別行政区
アプリの使用期間:23日
編集日:2024年10月31日

The app functions as advertised and the chat bubble integrates well with different locales. However, the performance impact is significant. After implementing the app, our CWV and Lighthouse scores dropped from the 90s to the 60s, which is a major concern for our site's performance and UX. While the app works, the performance hit makes it impractical for us to continue using it. Improvements in this area would make it much more viable.

EDIT 1: Despite assurances from Clio that "If you have any further questions or need assistance, feel free to reach out. Our technical team would be happy to communicate with you directly," my request to connect with the tech team was never fulfilled. Unfortunately this promise seems to have been a bluff, as my emails are now going unanswered.

For anyone reading this review: you don't have to take my word for the performance drop. Simply open Chrome in incognito mode (to avoid interference from other extensions), go to Dev Tools, and run a Lighthouse mobile test. Then install the QuickCEP app and repeat the steps. See the performance drop.

If you don't care about Google's important ranking factors like page speed, or users potentially closing the browser due to long loading times, then feel free to install this app. I will update my review if I receive help or a solution from the tech team, who are currently unresponsive.

Lumissence
ルーマニア
アプリの使用期間:5日
QuickCEPが返信しました 2025年1月22日

Hello Lumissence
Our colleague clio was on vacation due to illness and could not reply to your message in time. We are very sorry for this. clio responded to your email as soon as possible after recovery, and we explained all the reasons to you in the email. Our plug-in will not affect your website ranking. This has been verified by many of our customers.

Thank you very much for your use and attention to our products. We hope that you will communicate with our colleagues in time after seeing our emails to ensure that any misunderstandings between us are clarified.

we have already shared your concern with our engineering team and created a case to track the progress of this issue. You may reply to this email, and the engineering team will receive a notification promptly.

Based on the available information, the engineers conducted 10 AB tests on the https://lumissence.com website. The results show that, under identical devices, networks, and loading conditions, the QuickCEP App has less than a 2% impact on your website's Lighthouse score, which falls within the normal range.

PS:
The attached file contains the detailed results of these 10 AB tests.
The test device's UA information is: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36.

I hope that after reviewing the information, you might consider retracting your one-star rating.

2024年10月11日

very helpful and good system

actbest
中華人民共和国香港特別行政区
アプリの使用期間:12日
2024年8月6日

really introduce this APP, I will recommend him to my colleagues,It has improved my work efficiency

zenvibesfengshui
中華人民共和国香港特別行政区
アプリの使用期間:7ヶ月

サポート

アプリサポートはQuickCEPによって提供されています。

リソース

この開発者は日本語での直接的なサポートを提供していません。

開発者

QuickCEP

7500A BEACH ROAD #04-307 THE PLAZA SINGAPORE (199591), Singapore, 534818, SG

公開日

2022年1月5日

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