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"While using this app, I encountered some challenges, but I am genuinely grateful for the helpful and friendly assistance provided by the support team. Their willingness to patiently explain and assist made a significant difference in my experience, and I want to express my heartfelt thanks for their support."
Customer service agent Joseph is great! Very cheerful and helped me with setting up and syncing. Fast response and resolved issue easily.
Hi! Thank you for your great review. I am very glad thay I was able to walk you through and help you with the process. Please reach out if you need any assistance.😊
- Joseph
Great app and customer service.
New user, but an excellent experience so far. This makes my life so much easier and the customer service is amazing so far!!! Joseph was a great help. I am very glad I found this application to sync my products from my shopify site to etsy!
JOSEPH WAS VERY HELPFUL WITH SETTING UP MY ACCOUNT AND SYNCING MY PRODUCTS. GREAT CUSTOMER SERVICE REP. HOPE I GET TO WORK WITH HIM SGAIN. VERY KNOWLEDGEABLE,RESPECTFUL AND PROFESSIONAL
great customer service
Not only does this app work pretty easily, but the customer service is spectacular. Joseph was patient answering all my questions and made sure that I was super clear and confident with this app, how it would interact with Shopify, and next steps. If the user friendliness of this app wasn't already enough, the dedicated customer service team really makes this an amazing experience.
Your kind words made our day! We're delighted to have provided you with a positive experience. If you have any friends who might benefit from our product, don't forget to let them know. Thank you for your support!
Normie was super helpful for my Etsy store link and we had the issue resolved in under 10 minutes! thank you
Hello! Thank you so much for your wonderful feedback an it's my pleasure assisting you. :)
- Normie
Thanks Joseph for all your help. I appreciation you answering all my questions while I was studying on how to use the app. Very helpful and informative. Thanks!!
Thank you so much Carolyn for this wonderful feedback. You can email me anytime you need help or have any question. 😊
- Joseph
Complete beginner to the product but the support I received from Omar Youssef and his colleague was brilliant, I highly recommend their support if you are new to selling individually.