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great customer service from Gasser, i have not used the app much as ive only just downloaded it but very good service so far
Love this app, they even have somebody chat with you to help you get everything set up for you so you dont have to worry about all the technical stuff. Joseph was a great help!
Great app, I got good customer service from Khaled, he helped me out very professionally and promptly!
Easy to use. Great customer service. Arianne was able to resolve my issue right away.
I am enjoying the convenience, price and above all... the service. I have had several questions and have never had to wait more than a few seconds to have someone answer and stay with me until it is resolved.
The customer service is absolutely on point! Very quick. Omar helped answer all of my questions!
I installed this app about 30 minutes ago, and with the excellent help of Joseph, the entire synchronization process just finished. The app has minimal settings, focusing only on the essentials, which means fewer chances for errors. A clear recommendation!
**⚠️ ATTENTION!!!**
Be very careful with this app, especially if you manage a large number of products. It syncs your shop, but product variants will be delivered without their pictures, which you’ll have to manually fix yourself. Navigation is confusing—my entire Etsy shop (580 listings, 3200 products) was imported into Shopify, and now I have to manually assign categories for every single product.
The worst part: this app completely messed up my inventory on Etsy. It changed product quantities,for example: where I had 33 pieces total, it now shows 33 pieces **for each color**! After hours of discussions and promises from support (Omar, Khaled, Jayson) to fix or at least provide a backup, **nothing** was done. Finally I got answer from them: unfortunately there is nothing to change. Now I’m facing a week of manually fixing everything myself. Absolutely horrible experience, and I’ve never dealt with anything this bad. Avoid at all costs!
If you want fast, easy integration, this is IT! My customer agent Joseph was so kind, patient and knowledgeable! Having my store populated so easy and fast was a dream! Plus I received so much help that went above and beyond. Very pleased with this app and to have someone on my side!
I would like to let everyone know that my agent, Joseph, was spectacular. As soon as I started the chatbox for help, he was right there every step of the way and made sure that my set-up was a success. The process went very smoothly thanks to his help. But I also would like to know that Joseph is an exceptional human being. He is extremely kind, knowledgeable and compassionate. These are invaluable traits that one does not always come by, especially when dealing with customer service. But Joseph has these gifts and more. Whoever hired Joseph deserves a promotion because Joseph is the best asset that any company would be fortunate to have on their team. In fact, Joseph too, deserves a promotion. If the world had more Josephs around, we would all surely be in a better place.
As for QuickSync, you can already guess that I would highly recommend this product. I am not a tech guru. I tried to integrate everything myself. When it comes to tech-y things, I can usually figure some things out. Since I couldn't figure out my integration issues, I was lucky enough to find this product, which saved me hours of frustration. I am grateful to QuickSync and especially Joseph.