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In base alla valutazione
Desidero ringraziare il team di assistenza di Etsy per la loro eccellente assistenza al cliente. Sono rimasto molto soddisfatto del servizio che ho ricevuto, in quanto sono stati molto gentili e pazienti nel fornire assistenza per la mia richiesta. Ho apprezzato particolarmente il loro approccio professionale e disponibile, che ha reso l'intera esperienza con Etsy molto piacevole. Grazie ancora per il vostro lavoro straordinario!
Joseph was very helpful , and the app looks very impressive , i hopefully will choose it as my inventory synch app , thank you for making life easier and being very thoughtful with your customer service
Thank you so much for this wonderful feedback. I'll be always there whenever you need help.
- Joseph
Amazing customer service! Joseph was super helpful and supportive! He managed to fix an issue I had in a few minutes.
Thank you so much for your kind review! Happy to help! 😊 Don't hesistate to reach out again for any inquiry!
- Joseph
Thea was very nice and helped me with the sync. I needed this to be free because I am a pretty poor artist.
I would recommend this app to others.
The written instructions to how to sync were very clear for someone that isn't 'techy'. There was also the option to speaking to someone on chat which I don't usually do however, I had a issue which led to me using the chat. I'm so happy I did.
The person I was dealing with was so very helpful, it felt like I had an invested partner helping find a solution to my business need. The title of the person was Customer Success Agent and it was an appropriate title, they were truly focussed on the success of my store.
Hello Trisha! Thank you for the glowing 5-star review! We are grateful for your kind words and are pleased to know that our product/service has exceeded your expectations. Thank you so much for choosing us! You can email or chat us up anytime and we'll be more than happy to assist you-- Thea 😊
Great customer support
I am so grateful that you took the time out of your day to share your review with us, Thank you! :)
if you have variants in your listings, forget about it. Completely messed up my shopify and etsy store. Now have to resort to editing all listings one by one. Complete waste of time. Order syncing did not work either and was messaged to handle them one by one manually... whats the point?
a bit of a hiccup synchronizing products and orders. still haven't fixed the issue and it takes too much time
This app worked great to syn orders with etsy to shopify. customer service was excellent. thank you
Hello! Thank you so much for your wonderful feedback and I'm glad that our app is working smoothly for you. It has been a pleasure working with you. Please don't hesitate to reach out to us anytime! - Thea 😊
I just started and already the customer service is simply amazing, chat is available and fast. The agent named Joseph was fast. readily available . and extremely kind
Thank you so much for the 5-star review! We're glad you liked our product and customer service, we hope you continue to enjoy using it! :)
- Joseph