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The customer service is one I have never experienced before on an app! I found my new integration app for my new business. If you ever come across Joseph, you will not be disappointed in the impeccable customer service given for an amazing app!
Joseph helped me sync several hundred listings from Etsy to Shopify and did an amazing job. Informative, helpful, and quick, I would definitely work with Joseph again. Thank you!
Just added the app to my Shopify and had an issue syncing but reached out to customer support and Arianne was able to quickly resolve my issues and clarify for me that I need unique SKUs. This type of quick and intentional customer support makes me want to use this app.
UPDATE!! JOSEPH REACHED OUT TO ME AND WAS VERY HELPFUL WITH WORKING WITH ME AND SOLVING MY ISSUE. HE DESERVES MORE THAN FIVE STARS!! THANK YOU JOSEPH!
UPDATE!! DO NOT PURCHASE THIS APP UNLESS YOU WANT HOURS OF LOST SALES AND HEADACHES!!
After I gave this app a five star review, I discovered the MULTIPLE errors Arianne made to my Shopify store. My store was DOWN for OVER 40 hours while I went back in and fixed everything she messed up. My fault as I trusted her and gave her access to my store products, which I should never have done. Lesson learned.
I wish I could give this app ZERO stars, but they don't allow that option. It definitely does not deserve even one star.
This is an awesome app!! Arianne, in support, is AMAZING!! SUPER patient and she won't stop until she solves your problem!!! THANK YOU Arianne, you are the absolute BEST, if I could give you TEN stars, I would!!
Great so far, took a little longer than I thought but worked out well. Khaled the chat rep really helped and stayed with me the whole time. GREAT SERVICE!
Thank you for your exceptional service! Thea has significantly eased my workload by handling the more cumbersome tasks efficiently. The customer service has been excellent. Additionally, I find the pricing to be quite reasonable, anticipating that it will prove to be a worthwhile investment in the coming weeks. Currently, I have not encountered any issues with the app itself. I plan to provide a more detailed review after further testing. For now, I highly recommend Etsy QuickSync by R.I.T.N.S.
Arianne was fantastic! It was late, she was quick and helpful! She listened to my problem, found a solution and explained what was wrong. I had been trying for weeks to conduct my shop and she did it in a few minutes! Couldn’t be more thankful.
Omar in customer service was terrific. Highly knowledgeable and helped get things into place. The app works well!
I was having an issue syncing my products from Shopify to Etsy. Khaled was quick to answer my questions and helped me solve the issue with ease.
so far, so good. there's help when i needed. Omar had been great!