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It was a seamless process thanks to Omar! He was super knowledgeable and patient while helping me get my shop up and running!
We got supported by Thea, she was the most kind and positive customer success agent that we encountered on Shopify ecosystem. She is a true problem solver and if there was an option to subscribe to the customer success agents for my future probable requests, I would subscribe to Thea without a second thought.
Very helpful indeed, joy to work with
Very quick to respond! Easy to ask questions and get answers and helped me through the install and syncing process the whole time!
No doubt the app is great after integrating with Etsy straight away we saw the increase in our sale. There were few hick ups along the away but were quickly resolved by the customer care team. still testing. .. A quick suggestion allow the order and product sync into the lite plan as well you guys can limit the number products that can be sync. This will allow user to use the full features of the platform and test their needs. only that reason giving 4 stars. else 5 stars all the way.
The customer support team deserves a special mention. They are responsive and always ready to help with any queries or issues. They are committed to providing an excellent user experience.
Great customer service. Very friendly.
Awesome
Agent Omar was excellent!
09-01-2024
Thank you,
Darrell
Love this app, customer service is excellent and fast.
The chat help was exceptional ,very helpful and informative.