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Excellent and kind customer service from Joseph. Super helpful and made everything nice and straight forward.
Gasser was really quick to respond and picked up the same support ticket [without having to explain myself again] a whole 24 hours later. Super helpful in exporting our 'select' products to Etsy!
Jayson was my support specialist, he was extremely knowledgeable and very helpful getting everything working for me. I am new at the online marketplaces so he was really able to help by displaying pictures and graphs of what he needed me to get done and was very understanding and held my hand through the process. Cant wait to get my feet on the ground and running! Currently finally in the process of getting everything linked/syncd over to my new Etsy from my Shopify stores
I loved using the app until a glitch happened.
Order notifications started going off non stop from past Etsy orders I had 6-8 months ago. The orders are automatically archived but they’re still saying unfulfilled and want me to create a shipping label for them.
It crowded up the Shopify inbox and my email making it harder to fulfill normal orders.
Joseph helped me so much on my questions. We did enjoy using this app for our shopify store as it was very helpful.
Horrid app started cancelling historic orders from over a year ago and then creating mirror orders with brand new order numbers. Nightmare as the help desk are pretty useless and keep passing it on to dev, who you never get feedback from. They don't have a clue tech wise. The devs answer seemed to be just to cancel the phantom orders leaving me with no accurate back data. Tax and HMRC hell. I wouldn't go near these guys if I were you. App is a little buggy but works sometimes. No sure the inventory sync works either.
Joseph has always been more reliable support ever.
He makes my listing easy and stress free
I will definitely work with him 1000 times over and over again
This experience has been fantastic! My customer service representative, Joseph, was incredibly patient and helpful in answering all my questions and getting me set up. I’m excited to use this app to run my business more efficiently, and I truly appreciate the excellent customer service I’ve received so far.
The app seems great. The service is great. I chatted with an agent, Arianne, who responded quickly and efficiently to help me with a question I had. A+ for customer service!
Omar is great! He provided excellent customer service! He was super quick to contact me and ask if I needed any help. He answered all my questions and was a big help to the entire Shopify and Etsy integration process! Thank you so much!!