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Angelica has helped me set up today and has been very calm and friendly. Thanks Angelica
I think the app itself can benefit customers by providing more information e.g. it is not clear how the charges and process between shopify and Etsy are managed.
I haven't started using the app, but I can say that from the beginning of the customer service, it's been wonderful. Joseph was a lot of help and I highly recommend their amazing team
I just started working with them but Omar was very quick to step in and assist me in syncing my products from Shopify. He was responsive and very helpful!
Support on this app is great, they were right there to answer any questions I had. The app just doesn't do what I need it to do. I have some made to order items that may show out of stock in Shopify, but I still want to push those listings to Etsy, and it won't do that with 0 in inventory currently. If you don't do made to order items and always keep an inventory, then this app is for you!