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Quick and helpful support for a new Etsy and Shopify Sync
great help and assistance from Diana. made the whole process stress free and issue was resolved quickly. Diana is a great asset to your team.
Très bonne application. Merci a Gasser pour l'aide apporter
Wow - excellent customer service - REAL HUMANS! Jo did a great job and got our shopify store synched to our etsy store within :30 minutes. Better than re-keying everything for 3 hours, am i right?
Smooth and easy process; and Joseph was great. Very personable and friendly.
*However* ... I'm extremely concerned about a development that occurred (post-syncing my Shopify and Etsy stores) that I'm hoping will be fixed within the next few hours.
Every single one of our product images (over 200 photos) created on a transparent background in Shopify transferred over to Etsy with a solid black background. It's a complete mess. I've had to place my Etsy shop into Vacation mode until it's fixed.
Joseph has indicated he will look into a fix for the problem and reach out to us imminently. I look forward to getting this resolved and will adjust my review once the situation is fixed.
Khaled was very helpful. Thank you.
Joseph (Customer Success Agent) has been a great help! He was able to quickly and professionally answer any questions and concerns I had about the app. Everyone of the staff has been very supportive , professional and kind. I cannot thank the team enough, you guys are rockstars!
Joseph was very helpful and quick fixing the Syncing issues I was having
Joseph was extremely helpful and went above and beyond to help me.
I just completed the syncing of my Shopify store with Etsy, or I should say, JOSEPH helped me complete it! He was awesome, responsive, knowledgeable and very patient with me as I was navigating between the 2 sites and got lost a couple times! I highly recommend this app and Joseph!