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Joseph from customer service is simply amazing. He walked me through the entire process and helped me tremendously. The best customer service ever & I am so happy I found this app!
I felt really comfortable talking to Omar who is patient and listens to my needs. I am still at the trial stage and will be going for the paid version if it can fulfill my needs. I hope the app runs as well as their customer service!
Omar was amazing. I had all kinds of errors while trying to sync my products. He was patient and through. He literally saved me from total frustration melt down.
Excellent setup support from Elhassan, app looks easy to use and uncomplicated. I only want to sync inventory and it was surprisingly hard to find an app that only did that and not orders/prices etc!
I spoke with Jason. He actually waited until my issue was fixed. Normally, customer service wants to quickly end the chat these days, but I had a really good experience with him. He was patient and stayed until the issue was resolved. I am really satisfied
Joseph has been a great asset to help me link my eBay and Shopify store. I have over 200 listings on Ebay that I need to sync to Shopify and Joseph has been working with me to resolve all the issues between the two apps. Is good to have someone who knows what to do and is able to help with patients. Thanks again for all your help.
5 stars to Joseph. He is very kind and fast. He's helping me to resolve a connection problem that I have with my stores that I'm pretty sure is gonna be resolved.
THEY ARE NOT CHARGING ENOUGH FOR THIS SERVICE!
I am thrilled with this add-on. I have been trying to synchronize our inventory counts between eBay, where we conduct most of our business, and our new Shopify store for weeks. I have tried three major competitors, but none have worked as well as this solution. While other options took hours for each import, this one was able to import and sync both sets of products in under an hour.
Additionally, this solution allows you to choose which marketplace to sync your initial inventory levels from. Other options would always default to using Shopify inventory levels as the primary source, pushing them to eBay. Since we are a high-volume seller on eBay moving to Shopify, this meant I had to wait until the middle of the night when our sales volume was low to export our eBay inventory levels, import them into Shopify (which took an hour), and then resync them with the platforms we were trying to use (which took another hour). Despite all this effort, things still wouldn't work properly.
This add-on has made the entire process much more efficient and effective. Omar was super helpful as well!
Omar was was very helpful and friendly. he was able to give me clear answer and solutions to my problems. 5 stars
I had an outstanding experience with Arianne from customer support while linking my Shopify account to my eBay sellers account. She was incredibly knowledgeable and patient, guiding me through every step with clear and concise instructions. Arianne's professionalism and friendly demeanor made the entire process smooth and stress-free. She swiftly addressed all my concerns and resolved the issues efficiently. Her dedication to ensuring my accounts were properly linked was impressive, and I couldn't be more satisfied with the service I received. Five stars for Arianne's exceptional support!