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I can't say much about the app yet, as I had to have support from the beginning but Normie was super helpful. We shall see.
Support definetley 5 *
Joseph was my Customer Success Agent and he was very kind and helpful. He made the process of syncing my Shopify products to TikTok a breeze. He also took time to answer all of my questions. This was a great experience with exceptional customer service. Thanks Joseph.
Joseph was super helpful!! Made the process so easy and frustration-free. Any and all questions I had were answered so quickly (one time even as I pressed send!) and in a very friendly manner. If you contact customer support, I hope you get Joseph! :) As for the app itself, I am not sure yet as I just got setup.
It's simple to use and save tons of time!
Thanks to Arianne, I can see the products on TikTok. She never left my side. She was patient and kind. She offered suggestions. When I got confused she realized it then stepped in and got the task done. Thanks to Arianne, I can now see the products on TikTok. She never left my side. She was patient and kind, and offered suggestions. When I got confused, she stepped in, explained things clearly, and got the task done.
Connecting Shopify to Tiktok was a nightmare--both Omar and Normie helped me respectively and I can't believe how quickly and easily they got everything running!!! Extremely pleased.
Great customer service by Omar. Its just did not work with our current workflow.
Great Support
JOSEPH IS JUST SUPERB! ⭐️⭐️⭐️⭐️⭐️
I was having issues with orders syncing as fulfilled and Joseph was great with being able to assist to my concern. Also informed me of new updates coming up which I am excited for. Looking forward to continuing the use of this app as it has been such a time saver and great customer service overall!!
Thank you Joseph!! :)))
So far I like it. Easy to use and great support when needed :)