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Simple setup, easy to get started. Customer service is online 24 hours a day and can solve any problems at any time!
Great service, highly recommend.
I am very happy with the great service they provide, especially with Mrs. Thea, she is very kind and willing to help.
joseph rocks!! he is soo hepful and explains everything down to a T and its super cool hes from egypt so thats freaking dope soo i ant to gve joseph 5 stars i wish i could give him 100 stars man dude is amazing!!!
Very helpful with getting started with Tiktok Shop!
I originally had a good experience with this app as the agent I chatted with was friendly and helpful getting it set up but now it's become unusable.
The products simply will not sync to TikTok beyond the first 114 - despite leaving more than a day between uploads (TikTok has a 100 upload limit per day for new shops). The agents, although very polite, just go round in circles doing the same thing and not keeping me updated/not answering direct questions. They have "fetched" the products more than once and this had the side effect of un-syncing the first 114; this process takes hours each time. I've just tried to do it again and during the export, the system stopped and began to fetch the products all over again and this has again wiped out the initial 114 that it had synced. I've now reached the point of uninstalling the app and trying another as it's not working for my store.
Khaled was a great help! He solved my problem fast and easily. He explained things in a way I could understand and even provided screenshots in case I might accidentally get lost in the UI. Thank you!
Very useful, helpful support. Saved me a lot of hassle setting up TikTok shop. I recommend :)
Joseph was so nice and profesional !
Help me with Evrething I needed!
Great customer service! Thank you
Works well and customer support is very helpful and responsive!