QuickSync for TikTok Shop

The service has been an overall terrible experience. The app is extremely unreliable, functioning properly less than 10% of the time. Resolving their integration errors takes up to a week, which is unacceptable for any business. The management team clearly shows no regard for their customers. Despite being promised a discounted rate for onboarding three stores, they revoked the discount without any prior notice. I only found out after being downgraded to the cheapest tier, which disabled syncing and left 50 TikTok orders in limbo.

Their decision to prioritize profits over honoring customer agreements is both frustrating and disappointing. While their customer service team is polite, they have no real power to resolve issues. To add to the frustration, most of their 5-star reviews seem disingenuous. They guilt-trip customers into leaving glowing reviews with a screenshot right after setup, but I highly doubt many customers stick with them long-term.

Overall, this service is not worth the cost. There are plenty of better, more affordable alternatives that provide reliable features and genuine support without the headaches.

Joseph was a lifesaver in helping me sync my store's products to TikTok after multiple failed attempts. He quickly pinpointed the issue, guided me through the correct steps, and patiently waited as everything loaded to ensure everything was perfectly set up. Huge thanks to Joseph!

agent joseph let me be much more interesting with this app. everything goes smoothly.

Every issue I have had, the customer service team has been super helpful in understanding why the issue occurred so next time I am able to avoid any setbacks. They have made a very stressful situation in setting up a tiktok shop to being so much easier.

After an 8-month struggle to set up my TikTok shop and link it to Shopify, QuickSync was a lifesaver. With over 14,000 product listings, it made the syncing process smooth and easy. Their friendly support team guided me through the final steps, and today, our Shopify is auto-syncing with TikTok perfectly! QuickSync saved me thousands and made this process manageable. Highly recommend!
HINT: Once You Set Up Your Warehouse CHOOSE SELLER SHIP and set up your shipping profile! Save you some time!

The service has been a terrible experience overall. The app is unreliable, functioning properly less than 10% of the time. Resolving their integration errors takes up to a week, which is unacceptable for any business. The management team shows no regard for their customers. Despite being promised a discounted rate for onboarding three stores, they suddenly revoked the discount without any prior notice. I only discovered this when I was downgraded to the cheapest tier, resulting in syncing being turned off and 50 TikTok orders left unsynced.

Their decision to prioritize profits over customer agreements is disappointing. While the customer service team is polite, they lack the authority to resolve any real issues. Overall, this service is not worth the cost. There are plenty of better, more affordable alternatives on the market that provide superior features and support.

they have terrible customer service i tried to get help from their agents they assumed they were syncing my products but it turned out that only half of the data was synced

Joseph was incredibly helpful and frienddly, assisting me in synchronizing my Products to Tik Tok. A huge thank you for the support!

AVOID THIS APP AT ALL COSTS! Twice this app has had what the app support call a “bug”, it’s removed random inventory for over 750 different items and variety’s, this app has caused weeks and weeks of work! Incorrect inventory on both Shopify & TikTok and 3 stock takes to correct this “bug” lost massive amounts in sales due to my items being randomly removed completely out of stock.

arianne helped me a lotr even when i waS tired she helped me and took the wheel. thanks