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Joseph was brillant and really helpful!
Omar was super helpful. The app and process is very communicative and seems to take's care of a lot of it for you. Very happy so far and the helper, support worker is very fast and on the task. Very Nice app and nice reassuring helpers.
Such great help from Joseph, couldn't have done it without him
wow. what a difference, tried do it manually through the TikTok app and Shopify and it was a disaster, nothing synced and process was confusing. almost gave up until I came across quicksync and specifically Omar, he made the process so easy and walked me through each step. Five stars all the way!!
Khaled has been very hands on with the process. I am hoping the have my current orders to sync. The customer service has been right on time. I have been looking for direct answers instead of AI response and this was exactly what I needed.
Part 2 w/ Omar: I received a message while reviewing my account from Omar who noticed some unsynced products and he immediately go on the problem. Typically in situations like this the customer would have to reach out to support but instead they are actually monitoring the accounts to insure the run smoothy and I appreciate that. I also received a direct email so I look forward to continuing to work with Omar if any other problem comes up instead of a new rep or AI.
This app is new to our business. The customer service support I’ve received has been exceptional. Omar (and Arianne) were so quick to answer emails with all the questions I had. Looking forward to continue working with them!
Just signed up and finding it really useful. Omar guided us through the start up process and was extremely professional and helpful! Highly recommend
Arianne was incredibly helpful! She has terrific customer service skills as well as knowledge. She is a delight and is so patient when helping me navigate the dropshipping world of TikTok Shop and Shopify. I couldn't have done it without her!
had great experience with customer support. fixed my issues. Oman helped me a lot.
Downloaded app and immediately received customer service! Highly recommend.