Quinn Shoppable Videos & Reels

Quinn Shoppable Videos & Reels

Recensioni (42)

Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 98% delle recensioni ha 5 stelle
  • Il 0% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 2% delle recensioni ha 1 stelle
4 novembre 2024

0 customer support... Wrote couple of messages. No reply

Insomnia Smoke
Lettonia
2 giorni di utilizzo dell’app
Quinn ha risposto 6 novembre 2024

We are extremely sorry to hear that you had a bad experience with our app. That is not what we like to hear, ever.

Upon further inspection, we've found that your store runs on a legacy Shopify theme, which requires quite a bit of custom integration for a complex storefront app like Quinn to function.

While we do support legacy themes in order to continue supporting some of our older users, it is a more complex integration effort that requires a more manual approach to setup.

Our support team would love to help with this (for free).

We've reached out to you via email with the next steps to enable Quinn for your legacy theme and are waiting to hear back to help you set it up.

Please reach us at support@quinn.live in case you have any additional questions. Our support team is also available on Slack, Discord and Whatsapp for faster two way communication.