レビュー (7)

総合評価
4.7
評価レベルごとの件数
  • 評価の86%は5つ星です
  • 評価の0%は4つ星です
  • 評価の14%は3つ星です
  • 評価の0%は2つ星です
  • 評価の0%は1つ星です
2023年6月13日

Great capabilities, this app allows for seamless AI communication with your customers managing most of the messages that running your online store requires. It is a pretty intuitive system with greater capability than I first imagined.

Patrol Grooming
アメリカ合衆国
アプリの使用期間:1年以上
2023年6月8日

SmartChat is great - it has drastically cut down on customer service inquiries so we have been able to reduce the hours spent answering basic questions that customers really can answer on their own but sometimes they don't know where to look. SmartChat helps them by bringing the info directly to them that is found on our website - they just did not find it on their own or did not know where to look. I am thrilled that I came across this app. Easy to set up as well. Thank you SmartChat!!!!

Honua Hawaiian Skincare
アメリカ合衆国
アプリの使用期間:12ヶ月
2023年8月23日

I've had this app for a month or two now, and must say that it's super well-built. On top of that, their team has always been super responsive and professional, and they take feedback seriously as well. Fantastic stuff, guys!

Club Racers Garage
アメリカ合衆国
アプリの使用期間:9ヶ月
編集日:2023年9月18日

This app is awesome! Well, actually the custom support is AWESOME!! It didn't work for me at all to begin with, but customer support was on top of things and had it doing everything I needed quickly! I'm incredibly happy to be switching to their much more affordable option to Hello Rep which doesn't have a less expensive plan for small businesses. If it doesn't do exactly what you need, contact support, they're amazing. In this day and age of automated everything, it was a very pleasant surprise!

HDBullyBaum
アメリカ合衆国
アプリの使用期間:7ヶ月
2023年7月23日

Smart chat , Really helpful for the store & customer , Rayan is professional person he will help to answer all the questions

Bst Gft
アメリカ合衆国
アプリの使用期間:6ヶ月
2023年5月19日

Really cool chatbot app! Even though it's not perfect, I'm really interested in seeing it develop and it's got great useful features even now.

snoozework
アメリカ合衆国
アプリの使用期間:6ヶ月
2023年6月13日

As soon as I installed this Avast anti virus flagged an aborted infection for virus JS:cardstealer-AQ[Trj]. App was very slow as well upon install. Suspicious how this is even on the official Shopify app store if its infected with a trojan virus.

Glow Atelier
カナダ
アプリの使用期間:5分
Radiance Commerceが返信しました 2023年6月15日

Thank you for bringing this to our attention. Our Engineering team investigated this immediately. We have tested using Avast and many other security scanners (McAfee, VirusTotal, Sucuri), but were unable to reproduce the error you reported. We did find a different warning that was due to an unused Javascript library that was on our page. We have removed that and now we are testing completely clean on all the security scanners.

We can assure you that there was nothing malicious going on. We take security extremely seriously, and our app is regularly tested by Shopify’s security team as well.

We would greatly appreciate it if you would be willing to work with us to see if you can still recreate the alert you encountered. This would help us ensure that no merchants experience this issue. Thanks again.