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Very fast and helpful support, they also made some extra changes which were not standard in the app. would totally recommend the app and support
I'm so glad you were satisfied with the speed of our support. I was glad to help and let us know if there's something else we can do for you.
Have an amazing weekend,
Matt from the Rapid Search team.
Really delighted to have found RapidSearch. Looks really good on our website (on desktop AND mobile), and - unlike other 'instant search' apps I've tried - is refreshingly clear and simple. The search stats are also proving very useful for understanding what our customers are searching for on our site. This in turn is helping us to add appropriate keywords and/or synonyms, so that products don't lie undiscovered (it's very frustrating to realise that users have been on our site but have left without finding products we KNOW are there waiting to be purchased!).
Russell, thank you so much for your great review - love to hear you are happy to use Rapid Search! :-)
This app is really useful and business oriented as you can customise even first productos to show during the search. I will recommed it for sure.
Many thanks, Margarita. Please let me know if you have any other questions. Have a nice day. L.
The customer service and support is amazing! I tried (4) different search apps and Rapid Search is by far the best! Leslie(Service Rep/Developer) even took the time to fix another issue on my store! Highly recommended! :-) Very professional and helpful!! Thank you Rapid Search! Brett Vogel CEO American Tech Depot
Muy buena aplicación , super fácil de usar . llevo unos días usándola y no me ha presentado falla alguna
Muchas gracias por sus comentarios positivos!
Matt
Rapid Search Team
App stopped working. Support seems like they have better things to do than support their app. Estimated 1 -2 weeks to fix their app which stopped working.
Hi there, I'm Matt from Rapid Search customer support.
I'm writing to give you an updated reply to your review and complaint.
We're truly sorry for any inconvenience you faced. The initial estimate was given to you based on the rareness of your theme and the complexity of the issue.
However, you are completely right that the resolution cannot wait this long. That's why I talked to our developers yesterday and expressed your disappointment about the time frame you received.
I made our team understand how important this is for you to solve this issue in a timely manner. We've already found a temporary solution that would work well for your store until we're able to roll out the permanent solution.
For that, we have sent you an access request and an email, please respond back to me so I can speed things up for you. :)
We hope you can give us another chance.
Matt from the Rapid Search Team
Fantastic way to add search functionality to different parts of your store! With some minimal coding, is also extremely customizable.
A very useful app with a great support team. We have already used the app on another platform which is why we chose it here as well. Thank you Máté and Írisz for your help.
Thank you for choosing us again, we are pleased to have you as our partner.
Have a wonderful day and never hesitate to get in touch with us in case you need any assistance.
Matt from the Rapid Search Team
This search app has a very easy and comfortable interface, immediate ROI improvement, overall a great purchase.
Thank you for your review, and have a great BFCM and holiday campaign! Just email us if you need any support. :)
Finally a search app that actually works and is affordable! Gives good results, is fast and clean. I recommend this app to anyone who is looking for a search app to boost their sales!
Thank you so much for recommending our app! We are so glad that we can give you value. :)))
Have a wonderful weekend,
The Rapid Search Team