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Excellent app for Search and filters. Highly customizable with great customer support!
Hello,
Thank you for taking the time and writing us a review! We were happy to help!!
Have a nice day and kind regards,
Rebeka from the RS team:)
easy to install, and does everything that i was hoping for
Your feedback means a lot to us. Thanks for the 5-star love!
Have a wonderful weekend,
Matt from the Rapid Search Team
Great app and absolutely fabulous customer service. Customer for life!
Hello,
Thank you so much for taking the time to review our app! We're happy to have you as part of our community!
Kind regards,
Rebeka from the Rapid Search team
Easy to install. Useful initial tutorial. Reasonable costs. Looking forward to using this and seeing this in action - scorecatcher.co.uk
Hi!
Thank you for your review! We also look forward to helping you improve and customize your customers' search experience, please let us know if there is anything we can help you with:)
Best regards,
Rebeka from the Rapid Search team
Very good app and a nice Team
Hi,
Thank you for taking the time to review our app and the team. Please do not hesitate to contact us again if there is anything else we can help you with!
Blessed holidays!
Rebeka from the Rapid Search Team
Great service and friendly representative
Thank you for the kind words about our service and our team member! If you ever need anything else, don't hesitate to ask. Have a fantastic day!
Matt from the Rapid Search team
The app applies its own design to the collection pages (in addition to the filtering options) that completely distorted our original layout, such as image sizes, typography, etc, causing a branding problem.
It was explained by the team that they are unable to add their filter menus to other designs or themes, so they use the general app design.
This didn't work for us and we had to uninstall the app.
Hi there,
Thank you for your review! We apologize for any inconvenience that our design may have caused. We have sent you an email offering a solution to the problem. We're looking forward to resolving this for you. :)
Great customer service, sorted a minor integration bug promptly
We’re grateful for your 5 review! 🌟 It’s great to see our app making a positive impact. Thank you for your continued trust and support! 💖
Great Customer Service! Good App!
Thank you for the amazing 5 review! 🌟 We're so happy to know our app is making a difference for you. Your feedback is invaluable! 💬
Matt from the Rapid Search Team,
The app caused problems in our store:
- collections descriptions disappeared
- problems with loading collections
The Rapid search team was very friendly but did not solve the problem and we had to uninstall the plugin.
Thank you for your feedback.
We would like to deliver a seamless experience, we sincerely apologize for any difficulties. We sent you an email with questions and details for investigating the issues, our team is fully prepared to investigate the root causes of these matters and resolve them promptly.
Your concerns are of great importance to us, and we are committed to addressing them thoroughly. We eagerly await your response.
Thank you so much for your consideration.