RS: AI Search Bar & Filter
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Great support and quick responses. I appreciate it.
Hi, and thank you for the great review! We are curious to hear: what would make this review a 5-star for you?:)
Kind regards,
Rebeka from the RS team
Stay away from this Search Bar. They can deactivate the search bar for 6 days without any notifications if there is a certain amount of searches exceeded. Mind you, if you have a big team, then your internal searches are counted and once you are over, they will deactivate the search. No real time customer service, too slow to respond. The only time they will respond the fastest is when you install the app for the first time, so that they can push you to upgrade to a paid plan and then when you cancel, they will email you immeditely asking you to upgrade to a higher plan and telling you that they don't have any fault. PAY one time for a search bar, who doesn't charge you or block you for search counts.
Thanks for your feedback! We are committed to transparency in how our policies operate, so we must respectfully clarify that several statements in this review are inaccurate.
Our plans are based on sessions (not individual searches), and internal activity from logged-in Shopify admin accounts is not counted toward usage. Merchants receive automated email notifications at 90% and 100% of their session limit, along with visible in-app alerts, so there is advance notice before any limit is reached.
If a plan’s session allowance is exceeded, the app temporarily pauses for the remainder of the billing cycle and automatically reactivates at the start of the next cycle, or immediately upon upgrading; it is never permanently disabled.
We aim to provide timely, reliable support across time zones, and we’re happy to review usage together and help choose the right plan to ensure everything runs smoothly.
Very quick to deal with problems always on hand to help
Thank you for your kind review!
Kind regards,
Rebeka from the RS team
Rapid Search is really a helpful app for my store, it makes advance search visible with simple steps.
Hi! Thank you, we’re glad to hear that Rapid Search is helping your store and making an advanced search easy to use.
Best regards,
Rebeka from the RS team
Wonderful app! I wish Shopify had a search feature of it's own, but this plugin works beautifully. Zero complaints.
Thank you so much for your wonderful review! We’re glad to hear that everything works smoothly for you.
Kind regards,
Rebeka from the RS team
Awesome search bar, highly customizable, and easy to install. Highly recommend! One of my favorite apps. They actually know what Customer Service means. And if you ask nicely, Rebeka will write you a poem.
Thank you for the amazing review! We’re so happy to hear you’re enjoying the app!
Best wishes,
Rebeka from the RS team :)
Nagyon gyors és segítőkész volt Rebeka, mindent megtudott oldani nekem.
Szia, thank you so much for your kind review! The pleasure was mine:)
Kind regards,
Rebeka from the RS team
Świetne wsparcie, bardzo fajnie działa, wiele funkcji.
Hello!
Thank you for your lovely feedback! We’re very happy to hear that you’re enjoying your experience with us.
Best regards,
Rebeka from the RS team
Gute Such u-Filter App. Freundlicher und schneller Support.
Danke, thank you for your kind review!
Best regards,
Rebeka from the RS team
this app disables the shopify search & discovery app and then if you ensign from their app your search functions in shopify are crashed
Hi! Thanks for your feedback. Rapid Search does not permanently disable Shopify Search & Discovery. When enabled, it replaces the storefront search experience by design, but Shopify’s native search is fully restored as soon as Rapid Search is disabled or removed.
We apologize for the frustration. We reached out to clarify this misunderstanding! :)
