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So far so good! I'm impressed by the features of this app and the top notch support. So far they've been able to resolve my concerns and inquiries within a business day every time. I would definitely recommend this app to anyone and explore its multiple features!
Thank you so much for taking the time to review us! If you need any further assistance, our customer service will be happy to help again!:)
Have a nice day,
Rebeka from the RS team
One of the greatest app's. Really dedicated and helpfull support. If you're looking for a professional and easy solution, rapid search is the answer.
Thank you for the glowing 5 review! 🌟 We're delighted that you're finding our app useful. Your satisfaction is our top priority! 🎉
Customer service is good, the app works well and helps customers with your site. Reasonably priced. Can't ask for more!
Hi there,
Thank you so much for your review!
I'm so glad you are satisfied with us, let us know if there's something else we can do for you. :)
Have a nice weekend,
Matt from Rapid Search support.
The app doesn't work with all themes. We also disabled the app for a few months, yet they still send us emails stating that we have reached 90% of our account's session limit and need to upgrade. Hmmmm, How is that possible if the app isn't even active on our website? If the app was active, I may have fallen for this and upgraded, shame on you guys for giving your customers false analytics.
Thank you for your feedback.
We are committed to providing the best user experience, so we deeply apologize for this bug.
Our team has already fixed the issue and we notified you about the updates via email.
We take your concerns seriously and are committed to addressing them properly. Therefore we sent you an email with further details and questions.
We are looking forward to your reply,
Thank you so much,
Matt from the Rapid Search team.
Thank you for the convenient service and for immediately addressing my needs. I highly recommend it.
Hello,
Thank you for taking the time to write us a review, we are more than happy to assist you further at any time:)
Kind regards,
Rebeka from the RS team
Doing exactly what it supposed to do
Hi!
Thank you for taking the time to leave us a review, it is much appreciated!
Please let us know if you need assistance with anything, our customer support team will be happy to help.
Best wishes,
Rebeka from the Rapid Search team:)
One of the best apps ive come across on shopify. The search bar really adds to your store. cant say enough about the customer service!
Hi!
Your feedback is greatly appreciated, thank you for taking the time to review us and highlighting the pleasant experience with the customer service too!
Kind regards,
Rebeka from the Rapid Search team:)
Rapid Search offers great support, the tool is fantastic and the team will help customize the design. Good stuff
Hi! Thank you for your review, we are happy to see that you are satisfied with both our features and our support team, the pleasure was ours!
Have a great weekend!
Rebeka from the RS team
I love the advanced features of Rapid Search over the stand-alone search that is inherent to Shopify. It allows for better search results as well as provides me with analytical data.
Hi,
Thank you for your feedback, we are happy to see you like our app and that it can assist you with improving your customers' search experience and helps you with the analytics.
Please do not hesitate to contact us if there is anything we can help you with!:)
Kind regards,
Rebeka from the Rapid Search team
Must have!!
Hi!
Thank you for leaving us a review! Your support means a lot to us, and we're excited to continue providing a great experience for you!:)
Kind regards,
Rebeka from the RS team