Avaliações (313)
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After installing the app, all my collection descriptions disappeared. I had to uninstall it.
No option for sorting items from newly added to old ones. that's a big missing and If you uninstall this app you will need a developer to clean caches.
Thank you for your feedback! We’ve added a “new to old” sorting option and sent you an email with the details. We're also working on improving cache management. We appreciate your input!
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Matt from the Rapid Search Team
I have to update my review. This app is extremely expensive compared to others, and the full price isn't listed on the info page. It can quickly go above $50/month, and goes all the way up to $340/month for unlimited searches. That being said, if you don't care about the price it's an excellent app, but there are others like it.
Hi!
Thank you for your review! Unfortunately, Shopify has limitations on the number of packages that can be displayed. The full pricing details can be viewed on a separate link, which is how most of our competitors handle this as well.
Compared to our competitors, we are more affordable for users with a large number of products. Unfortunately, this strategy is not working well in your case, I must admit.
We were happy to hear you have been satisfied with our product (despite the pricing).
Best wishes,
Rebeka from the RS team:)
The app caused problems in our store:
- collections descriptions disappeared
- problems with loading collections
The Rapid search team was very friendly but did not solve the problem and we had to uninstall the plugin.
Thank you for your feedback.
We would like to deliver a seamless experience, we sincerely apologize for any difficulties. We sent you an email with questions and details for investigating the issues, our team is fully prepared to investigate the root causes of these matters and resolve them promptly.
Your concerns are of great importance to us, and we are committed to addressing them thoroughly. We eagerly await your response.
Thank you so much for your consideration.
The app applies its own design to the collection pages (in addition to the filtering options) that completely distorted our original layout, such as image sizes, typography, etc, causing a branding problem.
It was explained by the team that they are unable to add their filter menus to other designs or themes, so they use the general app design.
This didn't work for us and we had to uninstall the app.
Hi there,
Thank you for your review! We apologize for any inconvenience that our design may have caused. We have sent you an email offering a solution to the problem. We're looking forward to resolving this for you. :)