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The app caused problems in our store:
- collections descriptions disappeared
- problems with loading collections
The Rapid search team was very friendly but did not solve the problem and we had to uninstall the plugin.
Thank you for your feedback.
We would like to deliver a seamless experience, we sincerely apologize for any difficulties. We sent you an email with questions and details for investigating the issues, our team is fully prepared to investigate the root causes of these matters and resolve them promptly.
Your concerns are of great importance to us, and we are committed to addressing them thoroughly. We eagerly await your response.
Thank you so much for your consideration.
Very helpful with support!
Hello,
Thank you so much for your review. We are glad to see you found our support helpful, please let us know if there is anything else we can help you with!
Kind regards,
Rebeka from the Rapid Search team
Amazing product. Amazing service.
Amazing users!:)))
Thank you for your review, have a wonderful weekend,
Matt from the Rapid Search team
Exactly what I was looking for!
Thank you so much for your review, we are happy to hear that!
Let us know if we can do something for you.
Have an amazing weekend,
Matt from the Rapid Search team
Excellent app for Search and filters. Highly customizable with great customer support!
Hello,
Thank you for taking the time and writing us a review! We were happy to help!!
Have a nice day and kind regards,
Rebeka from the RS team:)
Very supportive team & easy to use app.
Hi,
Thank you for taking the time to review us, we are happy to have you in our community, and our customer support team will be available if you need any further assistance again:))
Have a nice day!
Rebeka from the Rapid Search team
Excellent App and great staff assistance
Thank you so much for your kind feedback.
We are so happy that you were satisfied with our service.
Let us know if you have further questions,
Many thanks,
Matt from the Rapid Search team
Just started using this app and so far so good.
We are happy to see that so far you are satisfied with our app.
Let us know if you have any questions.
Have a wonderful day,
Matt from Rapid Search
Folosesc această aplicație pe magazinul meu online!
Filtrele funcționează corespunzător, la fel și search bar-ul!
Și nu este o aplicație pay to win!
Planul free include inclusiv filtrele, cât și bara de căutare!
Iar pentru orice problemă, stafful m-a ajutat în fiecare minut, neținând cont că nu am plan plătit!
Recomand cu căldură!
Mulțumim foarte mult pentru feedback-ul dumneavoastră amabil.
Suntem foarte bucuroși că ați fost mulțumit/ă de serviciul nostru.
Dacă aveți întrebări suplimentare, vă rugăm să ne anunțați,
Cu multă recunoștință,
Matt - Rapid Search
Useful app, great support.
Thank you for your review! The pleasure was ours, please do not hesitate to contact us if you need further support:))
Best wishes,
Rebeka from the Rapid Search team