Recensioni (1)

Valutazione complessiva
1
Numero di recensioni per livello
  • Il 0% delle recensioni ha 5 stelle
  • Il 0% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 100% delle recensioni ha 1 stelle
4 agosto 2024

You have to download and open the app to find out that you have to have a shopify plan higher then basic.

RetailXcess
Stati Uniti
Circa 22 ore di utilizzo dell’app
Identixweb Limited ha risposto 6 agosto 2024

Hey there, We’re sorry 😔 to hear that you had a negative experience with our app.
➝ Upon reviewing our support system, we noticed that you had not contacted us before writing this review and exactly you mentioned that you had to install the app to see the shopify plan compatibility. If you had reached out to our support team via email or our contact form, we would have been able to assist you promptly and address any issues you encountered.
➝ Additionally, we have detailed documentation available to ensure you can verify compatibility before installation. This article is there to help you and other users determine if our app is suitable for your/their Shopify plan or not.
For further information, please visit the following link:
https://www.identixweb.com/helpdesk/rates-by-zipcode-iweb/rbz-faq/app-compatibility-error/