レビュー (38)
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評価順
Great service, dylan were available almost around the hour to solve all our issues.
Quick and easy to set up with super helpful support from Dylan. I have no complaints!
Customer service is 10/10 and it integrates very nicely with Shopify. Perfect for what we need and again, customer service is top notch.
Great app that is essential to my business. The team provides exceptional service with clear and concise information, easy to follow instructions and response time is super quick!
Wir nutzen REAL ID für unseren Verleihservice und können daher auf eine Kaution verzichten. Sowohl wir, als auch die Kunden sind sehr zufrieden.
Der Support ist immer sehr freundlich und schnell.
Initially i was stunned by the pricing, however after sending feedback to the developer, they immediately replied and were very helpful.
They went out their way to enable settings and allow be to be on the normal plan with other settings turned on.
They replied to emails within a matter of a hour tops, very quick.
And app is working perfectly.
Will be using them long term
This app was exactly what we were looking for to help combat fraud orders. Customer service has also been tremendously helpful and provided guidance on not only setting up this app but also recommendations on other related processes and flows to make this a seamless experience for our customers and teams. Would highly recommend!
The app does exactly what it claims and our customers are able to easily verify themselves.
And there is Excellent fast and effective support
We have used a few age verification apps for our age-restricted online vape shop and none of the other apps were even half as powerful and reliable as RealID. RealID is also the most cost-effective solution. Dylan is a pleasure to work with and is highly responsive to new feature requests. Not only does he implement new features constantly based on merchant feedback, but the features work reliably and in a way that gets the least resistance from online shoppers. I would highly recommend this app over all other age verification apps available on the Shopify App Store.
Thank you! And so happy to provide a service that brings you and your customers the value of an actual age verified purchase.
As always if you need any assistance or have a feature request you can reach me at dylan@getverdict.com or the in-app chat.
We use REAL ID for 3 of our website properties. For two sites, we use the App to control the sale of regulated goods. For the third, we use it to reduce credit card fraud (e.g. for first-time customers whose billing & shipping does not match). For the regulated goods, the app is incredibly effective and has saved us a tremendous amount of time in employee-customer communication, record storage and so on. It has also eliminated a lot pushback from customers! We used to have trouble asking for ID's by email, but now we rarely if ever have customers question the legitimacy of the process. The App has lots of options and Support or Developer feedback is always fast and helpful. In short, I definitely recommend REAL ID to cut time and costs by dramatically reducing credit card fraud or to easily perform legal requirements having to do with regulated goods. As I say, we are now 3 websites strong with it. Thanks REAL ID team!