Reamaze Live Chat Helpdesk CRM

This app is fantastic. it has almost completely automated our online customer service.

It puts everything in one place, SMS, Email, Social Etc...
You can make the bots do almost anything on their own, answering questions from customers.

We rarely have to interact with customers, as most questions are answered automatically.

Customer support is fantastic. I asked them a question at 4 PM yesterday and the problem was fixed by 5:30.

I highly recommend these guys.

Awesome product and first-rate customer support service! I highly recommend you try this app. It solved all my problems and helps a lot with communication with customers.

I’ve been a Reamaze customer for just over two weeks now and I must say that it’s not at all what I was expecting. As a business grows, your requirements in your CRM will grow too. There are a TON of platforms to filter through and compare to the rest.

In our most recent search, Reamaze checked all of the right boxes and we gave it a shot. This is where our experience became vastly different from any previous softwares (we’ve used zendesk, live agent, front, and gorgias so far).

I’ve not yet experienced a brand who has been so agile with feedback that they implemented same day software changes for better functionality.

I’ve not yet experienced a brand who will involve you in development changes for a better experience.

To be honest, I’ve not even experienced a brand that said “that’s great feedback, let’s look into it”.

Reamaze has done all of the above and truly helped us provide an even better customer experience.

Oh, and they built a plan based on my needs that ultimately saved me a few hundred extra dollars per month.

Looking forward to the future with these guys and gals.

Awesome tool for customer service; let's you create templated responses you can click on for frequently asked questions or problems and has a workflow for when things get busy. Well worth it!

We've been using Re:amaze for a few years now and have loved our experience. It is a great tool for automating some of our emails and chats and the analytics are very helpful for growing and scaling our business. The support staff is always helpful and quick to reply.

Just started out my store and Marvin was extremely helpful in not only helping me get set up but also providing tips and strategies on how to succeed and also extending my trial since I haven't had much time to set things up yet.

Extremely impressed with the amazing customer support and going out of the way to help me.

I'm just starting out dropshipping and have a few stores right now. Using this app to handle my chats and support on all of them in a single account is great!

This app is absolutely beautiful. It's smooth, easy to use, not confusing in the slightest when you have different platforms bringing in support requests. Very impressed!

Re:amaze is indeed an amazing asset for your business. We moved from the other CRM provider over a year and a half ago and never looked back.
The whole system is very logical, modern, and easy to use, with an enormous amount of automation capability. It takes some time to set everything up, but it is definitely worth it! The software itself is amazing, you are able to integrate it with Shopify, Klaviyo, Loyalty Lion, Stamped, etc, and to have all information about the customer in one place without ever leaving the app.
The customer service is outstanding! They are super helpful. thoughtful, patient, and fast, everything is handled in a timely and professional but friendly manner. We are definitely looking forward to continuing to use Re:amaze in the future and highly recommend it.

This app is very helpful. We can manage messages from almost all channels (*Pinterest and Youtube are not supported yet) on 1 platform and see the data. And the support is great!