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Great app, saves me alot of time.
Bonjour quelle type d'autorisation je dois donner à mon compte employé pour qu'il installe REAMAZE ? Merci,
We recently switched to Re:Amaze from another customer service helpdesk application and our experience so far has been great. The support team is so helpful and accommodating. We are happy to have made the switch!
The APP was recommended by one of my friends. I frown upon the suggestion at first. Yesterday, out of nowhere, I added this APP to my store, and wow, I just hated myself that I did not get the APP sooner. It is not just simply a chat tool, it is much more powerful that you can imagine. I'd say, it is a gold mine, in which you could find out many features that are extremely useful to your marketing program. To sum up, it is worthy adding it to your store, and you will not regret. Highly recommended.
Excellent support app and support team. If you need support app for a shopify store, this is the best option available.
Bam! Thanks for the 5-star review. We appreciate the support and vote of confidence.
Ok, I love this app. I've had it for a few weeks and haven't had time to get all of the features working, but already my life is so much easier. Instagram, Facebook, email and chat all on one dashboard. My customers are responding very well to it and many more convos are coming in. They even have commented that they like seeing my photo in the avatar spot. Since I have active social media it is fantastic to not have to visit each platform many times per day to look for comments and questions. The only thing that I can find that needs improvement is that I wish that the app would default to newest received messages 100% of the time. When I am on the run it is annoying to have to reset it. The pop-up doesn't always go top the correct chat. Other than that, I love this. I highly recommend it. Game changer that helps me help my customers so much more easily. worth every penny,
Love using the App so far -- have received feedback from customers who really like the look and having our Customer Rep photos appearing at the top of the conversation. The support is really responsive and have addressed all of my questions/concerns.
The best part for us by far (which no other help desk was able to offer) was the ability to have 4 different Shopify stores support consolidated to one Reamaze account. All Facebook, Twitter, and Support messages for each 4 domains come into one place. It's awesome.
We have used other CS apps before and this one is by far the best. Also, support is super fast and always helpful. Highly recommend!
Reamaze is the perfect tool for any business looking to make customer communication more seamless at an affordable cost. It's super easy to use, get started, and manage - plus, their customer support is A+.
The best support app we have used. Very easy to setup and packed with features. Highly recommended.