Reamaze: AI Chat & Helpdesk

This app has streamlined our customer service process for responding to emails and social media messages all in one place! The Re:amaze team is also very responsive and helpful whenever we reach out with questions.

This app has been an excellent tool for our small business to keep the constantly growing forms of communication organized, scheduled, and current! The ReAmaze support team is great to work with and easy to understand. Dakota had some great ideas of how we can best utilize what Reamaze has to offer and we could tell he understood our customer service goals. They are staying relevant with their AI tools to make our customers' experience smooth and frustration free. We've tried other CRM, but would recommend this App without doubt!

We love reamaze! Their support is fantastic, and very responsive to feature requests. It's perfect for our business.

Amazing Support App.... Been using for 4 Years+ Great support team and with a lot of good updates... Awesome!

This is our standard communication tool for our customer interactions. Support has been great. Michelle was able to assist me in a quick and professional manner. She shows just how valuable this app can be in trouble shooting and taking care of a customer.I would recommend this App to help move your business to the next level.

I've left a review in the past but I wanted to update it. Reamaze is truly amazing and after 3 years and now getting close to mastering all the features, (texting via email, email aliases, automated forwarding of emails with certain subject and simply regular email. It's simply as good as it gets. We have integrations with Shopify and Pipedrive along with some Zapier in the background for automation and it's definitely saving time and it's just great! Highly recommended, especially with other integrations. Besides the app working well, the customer service has been exemplary! >> 2018 >> Takes a while to master all of the features, however, this system is amazing and don't plan on ever leaving it. So far it meets expectations and we are only using about 30 percent of the features.

This app will change the way you do customer service. I don't think you can find anything better and there is a reason why right now the biggest companies are switching to reamaze.

Customer support is on the top 5 of the entire shopify marketplace.

Dakota is great! I love Reamaze and have never had any issues with it.

great app! we use their knowledgebase feature as well. great support as well. no brainer!

Sensational platform, elegant, simple to admin’ and feature rich - support is the best there is. Get it.