Anmeldelser (258)
Afgræns
-
Efter bedømmelse
Really easy installation. Lots of helpful features available at a much better price than competitors.
-
Above all, had super great help from their customer support. Specifically Dakota was super great to work with from start to finish taking the time to explain things and give visual walk throughs.
-
Definitely recommend
Wow, we just met with Dakota and he was so helpful!! We love using re-amaze and it has transformed our customer experience.
This CRM has helped us having a nice and close relationship with our customers. It has a lot of capabilities and the support team is super nice, they answer really fast and care about everything you need.
The app is amazing! Everything is at arms length and very user-friendly! Customer service responds in a few seconds and are very nice. Highly recommended!
Reamaze has it all>>>>>
Gorgias sitting in the corner smoking nervously.
great app! we use their knowledgebase feature as well. great support as well. no brainer!
We are huge fans of Reamaze. The functionality, implementation and extremely knowledgeable, helpful and fast support team are absolutely an amazing combination. Reamaze is by far the most valuable tool we use on a daily basis.
Fantastic product and support! Easy to use and intuitive. I can connect my email, FB messenger, amazon and more to this.
Reamaze works great a customer service platform, it has tons of features, a variety of very useful tools, and a great customer service team (who probably use their own platform I imagine).
Their pricing is competitive and they've helped us out many, many times. The only thing I can say that is a drawback for them is their reporting, which doesn't give certain stats on an individual level (like first response time). Other than this, its been an intuitive, straight-forward, and useful service. Performance per dollar, I choose reamaze every time.
Thanks for the review! Just wanted to let you know that we do have a metric for first response time under the response time report. There's a unique toggle for this. Let us know if you can't find it. We'd also love to discuss the opportunity of building in a first response time metric for individual staff users. If this sounds good to you please let us know!
Amazing Support App.... Been using for 4 Years+ Great support team and with a lot of good updates... Awesome!