Reamaze Live Chat Helpdesk CRM

Durch das Reamaze Live Chat Helpdesk CRM erhält man eine sehr schnelle Antwort und Lösung. Sehr nettes Team :)

This app has been great for our team. All emails and customer communications pulled together into the one place. Also like their Article section... if the Reamaze guys are reading this, it would be good if internal articles could have comments :) We tried several app's and this is by far the best. Customer service from the Reamaze team has been AMAZING - thanks guys!

Great way to manage customer relations and knowledge base services. Any problem I have ever had with configuration their customer support is always willing to help and are super fast in responding.

Great app, saves me alot of time.

Bonjour quelle type d'autorisation je dois donner à mon compte employé pour qu'il installe REAMAZE ? Merci,

So an APP is as good as its features right? Well this one not only has great features but it also has a RESPONSIVE team that is eager to help. They welcome feedback and when it makes sense they work to deploy those features. For a company that needs a cost effective and feature rich integration to SHOPIFY this one def is one to look at! Enjoy!

We recently switched to Re:Amaze from another customer service helpdesk application and our experience so far has been great. The support team is so helpful and accommodating. We are happy to have made the switch!

Ok, I love this app. I've had it for a few weeks and haven't had time to get all of the features working, but already my life is so much easier. Instagram, Facebook, email and chat all on one dashboard. My customers are responding very well to it and many more convos are coming in. They even have commented that they like seeing my photo in the avatar spot. Since I have active social media it is fantastic to not have to visit each platform many times per day to look for comments and questions. The only thing that I can find that needs improvement is that I wish that the app would default to newest received messages 100% of the time. When I am on the run it is annoying to have to reset it. The pop-up doesn't always go top the correct chat. Other than that, I love this. I highly recommend it. Game changer that helps me help my customers so much more easily. worth every penny,

Love using the App so far -- have received feedback from customers who really like the look and having our Customer Rep photos appearing at the top of the conversation. The support is really responsive and have addressed all of my questions/concerns.

The best part for us by far (which no other help desk was able to offer) was the ability to have 4 different Shopify stores support consolidated to one Reamaze account. All Facebook, Twitter, and Support messages for each 4 domains come into one place. It's awesome.

We have used other CS apps before and this one is by far the best. Also, support is super fast and always helpful. Highly recommend!