Reseñas (262)

Calificación general
4,5
Recuentos por nivel de calificación
  • El 90% de las calificaciones son de 5 estrellas
  • El 3% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 5% de las calificaciones son de 1 estrellas
30 de enero de 2025

Reamaze has been a game-changer for our Shopify store! As a growing business, providing fast and efficient customer support is a top priority, and this app has streamlined our entire process.

WildRoots Gear
Estados Unidos
Alrededor de 1 mes usando la aplicación
23 de enero de 2025

Dakota helps our company realy good! Thank you!

Ouder en Kind Plezier
Países Bajos
14 días usando la aplicación
11 de diciembre de 2024

An all encompassing app - minus compatibility with Whatsapp. It's been a great addition and has many useful features.
Their Customer Service is above and beyond fantastic. Every time I have a question I receive a detailed answer within minutes and they make sure to assist until the problem is solved.

Celia Dee
Israel
Más de 1 año usando la aplicación
9 de agosto de 2024

This app lives in the stone ages. I asked TWO YEARS ago if they could sort their Shipstation integration to show orders most recent at the top of the list first, instead of oldest first. I'm not even a coder and I've done this in my own apps that use Shipstation, it's easy. But no, Reamaze apparently thinks it's perfectly normal to display orders from 2015 at the top of the list And finally what ...

PaulaMax Jewelry
Estados Unidos
Casi 6 años usando la aplicación
Reamaze respondió 13 de agosto de 2024

Update, Sept. 6 2024: Thanks again for the feedback here - our Product and Engineering teams have recently released 2 separate updates for Re:amaze that have solved for your ...

8 de agosto de 2024

After using other platforms and being disappointed, we are enjoying using Re:amaze the most. I always have helpful interactions with the Helpdesk when I have a question. The links and videos are clear and beneficial.

The support from Dakota T (our account manager) has proven educational and he's very engaging. What I have learned from Dakota and taken back to the team has improved our customer ...

Signwarehouse
Estados Unidos
9 meses usando la aplicación
9 de septiembre de 2024

I worked with Dakota T for getting setting up on our Shopify website. He has been very extremely helpful and very knowledgeable. On a different note, the app addresses everything that we need and it offered more functionalities exceeding our expectations.

US Poly Pack
Estados Unidos
5 días usando la aplicación
21 de agosto de 2024

I don't know how you could give a bad review to this app. We've tried several helpdesk platforms and I think we finally found the right one for our use case in Reamaze.
We needed consolidation of email, voice, SMS, social and Shopify. Reamze does all this very well with several voice/phone integrations to choose from.
Setup was easy including phone and social channels integrations.
The agent UI ...

MotoTote
Estados Unidos
Alrededor de 1 mes usando la aplicación
6 de octubre de 2017

great app! we use their knowledgebase feature as well. great support as well. no brainer!

Diamond Pride
Alemania
Más de 6 años usando la aplicación
6 de abril de 2017

We are huge fans of Reamaze. The functionality, implementation and extremely knowledgeable, helpful and fast support team are absolutely an amazing combination. Reamaze is by far the most valuable tool we use on a daily basis.

The Christmas Light Emporium
Estados Unidos
Más de 6 años usando la aplicación
29 de abril de 2020

Fantastic product and support! Easy to use and intuitive. I can connect my email, FB messenger, amazon and more to this.

Digital Supply USA
Estados Unidos
Más de 6 años usando la aplicación