Reamaze Live Chat Helpdesk CRM

Love Re:Amaze. Always answer questions and make sure you understand everything. Love that almost everything you need for customer service is at your fingertips for low cost amounts. At the moment it's a 4 star because I'm having issues with the Facebook Integration and we don't know if it's their API or something to do with my account.

Great app. Game changer. Makes support from all channels ridiculously easy. A+++++++

Reamaze is fantastic. The app is very powerful and easy to implement. Their customer service team is really responsive, and have even added features based on our suggestions. Highly recommend!

Durch das Reamaze Live Chat Helpdesk CRM erhält man eine sehr schnelle Antwort und Lösung. Sehr nettes Team :)

This app has been great for our team. All emails and customer communications pulled together into the one place. Also like their Article section... if the Reamaze guys are reading this, it would be good if internal articles could have comments :) We tried several app's and this is by far the best. Customer service from the Reamaze team has been AMAZING - thanks guys!

Great way to manage customer relations and knowledge base services. Any problem I have ever had with configuration their customer support is always willing to help and are super fast in responding.

Excellent product overall, having exceeded our expectations. We evaluated the other solutions on Shopify and selected Re:maze. We have experience with customer support teams for many years and so have seen many systems in action including Salesforce Service Cloud, Intercom and Zendesk, having used them all for years at a time. Therefore were looking for a robust case processing inbox with automation/workflows, an integrated help/chat on the client facing side, and scalable pricing as our business grows. After using Re:maze for 6 months I can say that we are very satisfied and have found that it meets all of our needs and more. We are using the inbox for email and chat, as well as the customer communication from Shopify which is very helpful and saves time (rather than logging into Re:maze). The support team is excellent and very flexible, for example helping us adjust the customer input form we added to our shopify site to auto process steps. Great product overall!

Great app, saves me alot of time.

Bonjour quelle type d'autorisation je dois donner à mon compte employé pour qu'il installe REAMAZE ? Merci,

So an APP is as good as its features right? Well this one not only has great features but it also has a RESPONSIVE team that is eager to help. They welcome feedback and when it makes sense they work to deploy those features. For a company that needs a cost effective and feature rich integration to SHOPIFY this one def is one to look at! Enjoy!