Reseñas (184)

Calificación general
4,4
Recuentos por nivel de calificación
  • El 89% de las calificaciones son de 5 estrellas
  • El 2% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 2% de las calificaciones son de 2 estrellas
  • El 6% de las calificaciones son de 1 estrellas
16 de mayo de 2024

A great user-friendly help desk service. Streamlines all of our emails and calls into neat categories and saves our company a huge amount of time. Dakota is just a call away if I ever need anything. We've been with re:amaze for several years now, and we keep growing, I would attribute a lot of that growth to the efficiency in which we service our customers.

True Leaf Market
Estados Unidos
Más de 4 años usando la aplicación
Fecha de modificación: 15 de noviembre de 2024

This app has streamlined our customer service process for responding to emails and social media messages all in one place! The Re:amaze team is also very responsive and helpful whenever we reach out with questions.

Hip Hook by Aletha
Estados Unidos
Alrededor de 4 años usando la aplicación
Fecha de modificación: 15 de abril de 2025

We used to love Re:Amaze! We've been on the platform for about 5 years and we're getting increasingly frustrated!

Customer support is very poor. The front line customer service team gate keep proper technical support and make it impossible to even be heard by someone who can actually help resolve the problem - they deflect everything.

Newly launched ai supported tools like the shopping ...

Denman UK
Reino Unido
Más de 4 años usando la aplicación
11 de octubre de 2023

This app has been an excellent tool for our small business to keep the constantly growing forms of communication organized, scheduled, and current! The ReAmaze support team is great to work with and easy to understand. Dakota had some great ideas of how we can best utilize what Reamaze has to offer and we could tell he understood our customer service goals. They are staying relevant with their AI ...

Primitive Star Quilt Shop
Estados Unidos
Más de 6 años usando la aplicación
21 de mayo de 2024

Enjoying ReAmaze so far. It is far more streamlined than the other platform I used. Dakota has been fantastic to work with! He is very knowledgeable, helped with onboarding, and made everything very easy to migrate from another platform. Thank you!

Wad-Free® by Brayniacs LLC
Estados Unidos
13 días usando la aplicación
26 de octubre de 2021

We love reamaze! Their support is fantastic, and very responsive to feature requests. It's perfect for our business.

Pistils Nursery
Estados Unidos
Más de 4 años usando la aplicación
17 de marzo de 2020

Amazing Support App.... Been using for 4 Years+ Great support team and with a lot of good updates... Awesome!

Riverlifeshop
Estados Unidos
Más de 4 años usando la aplicación
29 de enero de 2021

This is our standard communication tool for our customer interactions. Support has been great. Michelle was able to assist me in a quick and professional manner. She shows just how valuable this app can be in trouble shooting and taking care of a customer.I would recommend this App to help move your business to the next level.

Pro Cabinet Supply
Estados Unidos
Casi 4 años usando la aplicación
Fecha de modificación: 15 de septiembre de 2021

I've left a review in the past but I wanted to update it. Reamaze is truly amazing and after 3 years and now getting close to mastering all the features, (texting via email, email aliases, automated forwarding of emails with certain subject and simply regular email. It's simply as good as it gets. We have integrations with Shopify and Pipedrive along with some Zapier in the background for ...

Dragon Medical Download
Estados Unidos
Más de 3 años usando la aplicación
Fecha de modificación: 29 de agosto de 2024

Dakota is great! I love Reamaze and have never had any issues with it.

Real Mushrooms
Canadá
Más de 3 años usando la aplicación