Reseñas (259)

Calificación general
4,4
Recuentos por nivel de calificación
  • El 90% de las calificaciones son de 5 estrellas
  • El 3% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 5% de las calificaciones son de 1 estrellas
Fecha de modificación: 29 de agosto de 2024

Dakota is great! I love Reamaze and have never had any issues with it.

Real Mushrooms
Canadá
Más de 3 años usando la aplicación
20 de junio de 2018

***** Beyond and above *****

Probably the best app for customer engangement and customer service when you are on Shopify.

Self service with FAQ, multi channel options such as contact forms, direct emails, live chat, messaging and sociale media monitoring. What's not to like?

Besides the fact that Reamaze is a powerfull app then their customer service / onboarding is excellent. Super responsive and extremely friendly.

Our team loves all the features of Reamaze and yet it is super simple to use.

This is a highly recommended app - no doubt.

Regards
Mikael
ridersdeluxe.dk

Ridersdeluxe
Dinamarca
Más de 3 años usando la aplicación
10 de octubre de 2017

The app is great! Lots of features and the support team is super helpful!

Hybridracing
Estados Unidos
Alrededor de 3 años usando la aplicación
29 de septiembre de 2020

We've been using ReAmaze for quite some time now. Whenever we've had any problems, the team was right there with a quick solution, even implementing suggestions made along the way. Their customer service is superb, and the app is intuitive and user-friendly. Definitely recommended for your business needs.

Gritty Soul
Estados Unidos
Alrededor de 3 años usando la aplicación
1 de noviembre de 2019

Excellent all round. The support as well is phenomenal, answering every question in detail and showing so much interest and care. Would recommend this CS platform to everyone!

Caraway
Estados Unidos
Alrededor de 3 años usando la aplicación
28 de abril de 2020

Reamaze is amazing! There support is great and they are constantly improving the platform. We would highly recommend over other website chat and helpdesk solutions.

MFI Medical
Estados Unidos
Alrededor de 3 años usando la aplicación
18 de noviembre de 2020

Impressive!
Still on the trial but so far it has been a joy to use.
I have yet to go through all the features but it has far more than Combidesk/Zendesk.
Extremely satisfied!

Anita Grant
Reino Unido
Alrededor de 3 años usando la aplicación
14 de abril de 2022

I've been using Reamaze for over 2 years. We got 1800 emails behind and we couldn't keep up, the automation and the workflows options that you can implement are a godsend. I just had my second Support call with Dakota. They offer one on one support when you are trying it to a Reamaze to a new level. This time I learnt how to use "Intents" this will save even more time, when dealing with customer inquiries via chat and email. Don't know where we would be without Reamaze. Thank you so much!

TV REMOTES
Nueva Zelanda
Alrededor de 3 años usando la aplicación
Fecha de modificación: 1 de mayo de 2015

One of the best customer support apps on the market (and we've tried them all). The support is top notch too. I'm hoping they launch an iOS app so we could easily handle support on our mobile devices.

GroomStand
Estados Unidos
Casi 3 años usando la aplicación
5 de septiembre de 2023

This program is really easy to use and integrates well with Shopify. Re:Amaze is a favorite tool among several team members. I even contacted them to ask about the platform, and they were so kind as to arrange a call. Dakota went over a lot of the new features and products they have that can be beneficial for our business with me. I appreciate you being attentive a lot!

Smarty Had A Party!
Estados Unidos
Casi 3 años usando la aplicación