Calificación general
Recuentos por nivel de calificación
  • El 93% de las calificaciones son de 5 estrellas
  • El 3% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 3% de las calificaciones son de 1 estrellas
11 de octubre de 2023

This app has been an excellent tool for our small business to keep the constantly growing forms of communication organized, scheduled, and current! The ReAmaze support team is great to work with and easy to understand. Dakota had some great ideas of how we can best utilize what Reamaze has to offer and we could tell he understood our customer service goals. They are staying relevant with their AI tools to make our customers' experience smooth and frustration free. We've tried other CRM, but would recommend this App without doubt!

Primitive Star Quilt Shop
Estados Unidos
Más de 6 años usando la aplicación
17 de noviembre de 2023

Really easy installation. Lots of helpful features available at a much better price than competitors.
Above all, had super great help from their customer support. Specifically Dakota was super great to work with from start to finish taking the time to explain things and give visual walk throughs.
Definitely recommend

Kendama Depot
Estados Unidos
9 meses usando la aplicación
5 de septiembre de 2023

This program is really easy to use and integrates well with Shopify. Re:Amaze is a favorite tool among several team members. I even contacted them to ask about the platform, and they were so kind as to arrange a call. Dakota went over a lot of the new features and products they have that can be beneficial for our business with me. I appreciate you being attentive a lot!

Smarty Had A Party!
Estados Unidos
Más de 2 años usando la aplicación
25 de agosto de 2023

Great tool. Integrates Whatsapp, Instagram DM and Comments, Facebook Messenger and Comment, and email. The shopify integration is extremely complete, looks like the best tool out there. My suggestions for development: 1) the chatbot only works for the integrated chat tool, so I had to create some clunky automations to mimic a chatbot for the channels (we don't use chat here, just mostly whatsapp and instagram); 2) the tool allows for merging conversations for a same person accross channels pretty easily but it's entirely manual and my sales people never did it; 3) number 2 is problematic because whatsapp numbers are odd (outbound messages need to have 13 digits, but inbound messages always come in 12 digits, which means if the client makes a purchase in the site and then sends a whatsapp message it's not going to be automatically recognized); and lastly 4) UX could be improved.

11 meses usando la aplicación
11 de octubre de 2023

This CRM has helped us having a nice and close relationship with our customers. It has a lot of capabilities and the support team is super nice, they answer really fast and care about everything you need.

DEV San Saru
7 meses usando la aplicación
9 de noviembre de 2023

The app is amazing! Everything is at arms length and very user-friendly! Customer service responds in a few seconds and are very nice. Highly recommended!

Estados Unidos
Más de 1 año usando la aplicación
7 de septiembre de 2023

Dakota is great, we enjoy using Reamaze and find their platform to be very helpful with our customer's needs.

Real Mushrooms
Más de 2 años usando la aplicación
7 de septiembre de 2023

I had the pleasure of working with Ryann from Re-amaze today, and I couldn't be more impressed with the level of service and support I received. In a tense moment where I needed quick and resourceful assistance, he truly went above and beyond to take care of me. Thank you, Ryann!

Estados Unidos
Alrededor de 2 años usando la aplicación
25 de agosto de 2023

Great software! We have been using it for a while now and have have virtually no issues. We sell on multiple platforms and this works great in managing customer service messages coming from the various platforms. Support is always on the ball and very responsive.

Pet Wish
Estados Unidos
Más de 1 año usando la aplicación
18 de agosto de 2023

My special thanks to Kathy, Reamaze Customer Care Team Lead. She helped me tackle a situation where I thought no solution could even be possible until Re: Amaze does a direct Integration with Shopify Workflows. She helped me find a way to make it work until the Shopify integration comes to life.

Thank you for such awesome support!


Fresh Lens |
Estados Unidos
10 días usando la aplicación