Calificación general
4,3
Recuentos por nivel de calificación
  • El 91% de las calificaciones son de 5 estrellas
  • El 3% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 4% de las calificaciones son de 1 estrellas
7 de septiembre de 2023

Dakota is great, we enjoy using Reamaze and find their platform to be very helpful with our customer's needs.

Real Mushrooms
Canadá
Más de 2 años usando la aplicación
7 de septiembre de 2023

I had the pleasure of working with Ryann from Re-amaze today, and I couldn't be more impressed with the level of service and support I received. In a tense moment where I needed quick and resourceful assistance, he truly went above and beyond to take care of me. Thank you, Ryann!

Dalstrong
Estados Unidos
Alrededor de 2 años usando la aplicación
25 de agosto de 2023

Great software! We have been using it for a while now and have have virtually no issues. We sell on multiple platforms and this works great in managing customer service messages coming from the various platforms. Support is always on the ball and very responsive.

Pet Wish
Estados Unidos
Más de 1 año usando la aplicación
4 de octubre de 2023

Reamaze has it all>>>>>
Gorgias sitting in the corner smoking nervously.

Gripzilla - The Best Grip and Forearm Strength Exercises, Arm Wrestling Tools, Hand Grippers to Improve Grip Strength
Estados Unidos
6 meses usando la aplicación
18 de agosto de 2023

My special thanks to Kathy, Reamaze Customer Care Team Lead. She helped me tackle a situation where I thought no solution could even be possible until Re: Amaze does a direct Integration with Shopify Workflows. She helped me find a way to make it work until the Shopify integration comes to life.

Thank you for such awesome support!

Cheers!

Fresh Lens | CanadianContactLenses.com
Estados Unidos
10 días usando la aplicación
1 de junio de 2023

Awesome helpdesk with the right amount of automations and a DEEP integration into shopify. They've been critical in helping us automate and scale while still serving our customers well! New features rolled out continuously which is always great to see.

Poppy Scrubs
Estados Unidos
Más de 1 año usando la aplicación
11 de mayo de 2023

Reamaze exceeded all my expectations, making it the best customer support experience I've had so far (came from help scout). The support team was not only friendly but also incredibly knowledgeable and responsive. They swiftly resolved my issues and provided valuable guidance. The AI technology integrated into the help desk was a game-changer, revolutionizing the way I do business. Its ability to anticipate problems and provide real-time responses has significantly improved my efficiency making it an invaluable tool for any Shopify merchant.

Happy Covers
Estados Unidos
Más de 2 años usando la aplicación
11 de julio de 2023

It's been amazing using re: amaze have connected 7 channels so far and by far this has been the main important channel for us to use for customer service, by far amazing we have been using this every day all the staff love it, it a very good competitor to other sales channels like Gorgias and zendesk, and the price point is just excellent.

Babies Mart Australia
Australia
3 meses usando la aplicación
20 de abril de 2023

The re:amaze Helpdesk always supports with a helpful solution and the response time is really good. We are using the tool for three years now and are happy how its simplicity and its support team are beneficial to our daily work.

Pädiko Akademie
Alemania
Casi 3 años usando la aplicación
8 de junio de 2023

Amazingly helpful! Lots of automations, this software is central to the wellbeing of our business! It's a one-stop shop for talking to our customers

NeuEve
Estados Unidos
Más de 1 año usando la aplicación