Avis (259)

Note globale
4,4
Nombre d’avis par note
  • 90 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 5 % des avis sont des avis à 1 étoiles
Modifié le 21 décembre 2019

This is simply the BEST chat app I've come across! I've tried all of the most popular ones and Re:amaze is on another level. I considered using Intercom, but it is so overpriced (for what I need) and their UI is very confusing. Luckily, I found this app and I absolutely love it. It's so simple to use and it works incredibly well. Highly recommend!!

joshzandman
États-Unis
6 mois d’utilisation de l’application
19 octobre 2019

Consider it as your default support system. Once you have this, your support is of top level. Easy to configure & saves a ton of time mine. Excellent APP 5/5

Holsters Shop
Inde
5 mois d’utilisation de l’application
9 juin 2021

Easy to use. Great functionality and the support team is quick and efficient. Highly recommend to anyone looking to automate and improve customer service.

Graf von Faber-Castell
États-Unis
5 mois d’utilisation de l’application
14 septembre 2017

If I could give this app 100 stars I wouldn't hesitate.
From features to their support this app has been the most amazing app experience I have ever used in my store and I have used a lot of apps in my days.

Wow! Seriously words can't explain how happy and easy this app has made our life in the company. Combining all CS in one place and being able to manage it all, support right there to help you straight away with no delays, taking on board suggestions and implementing it LESS THEN A WEEK!

Thank you so much to all the team at Remaze for such an awesome app! Keep up the good work and looking forward to seeing this app climb to the number 1 spot in Shopify app store no doubt!

Catchtopia
États-Unis
5 mois d’utilisation de l’application
23 octobre 2017

Top-tier support responds instantly to issues and questions. The best helpdesk system I trialed (we've tried helpscout, zendesk, and others). It also supports multiple stores, brands, integrates with Instagram and FB.

Overall just amazing.

Popovleather
Canada
5 mois d’utilisation de l’application
10 septembre 2018

Are you kidding me! This is such an amazing app that simplifies all of the multiple channels of customer inputs and feedback all into one simple interface - CRUSHING IT now on my CRM management - Thanks Re:amaze!

Mighty Wallet
États-Unis
5 mois d’utilisation de l’application
19 janvier 2022

Best variety of pricing options out there. We are seasonal and needed lots of users, so the volume-based plan is great. Very intuitive, my team picked it up with very little training. Excellent for managing e-mail as well.

Bi-Rite Market
États-Unis
5 mois d’utilisation de l’application
20 mars 2019

Nothing beats this app, used it for a couple of months, and this will be a big deal on day on shopify.

RPM MOTORSPORT LTD.
Canada
4 mois d’utilisation de l’application
30 juillet 2018

This chat support feature is good. Very good. It has all you need for keeping your customers happy. Tons of features and several plans to choose from. Be careful to choose the right subscription for your amount of staff or remember to change it to an appropriate one when you need more staff accounts. But it's worth double of what they charge - with amount of features and especially with the support they provide. I do NOT regret choosing Reamaze for one second. Keep up the good work!

Threshold Store
Norvège
4 mois d’utilisation de l’application
8 décembre 2021

Really good and easy app. Fast setup and professional look also for the chat widget. Emails with a easy professional html look without any code required. Fast supportteam for any questions.

Beautycoon Germany
Allemagne
4 mois d’utilisation de l’application