Centralized customer service
Manage customer support requests from email, live chat, Facebook, Instagram, Twitter, SMS, VOIP for all your stores in one place.
Boost sales and engagement
Create automated website messages, send push notifications, and build chatbots to help, engage, and sell to customers on your storefront.
Automate teams & common tasks
Access customers' Shopify data instantly. Process, draft orders, returns, refunds, cancellations in chat. Automate replies w/ Shopify macros
À propos de Reamaze Live Chat & Helpdesk
Voir une démonstration de l'application
Découvrir comment fonctionne l'application avec un exemple de boutique.
Afficher l'exemple de boutiqueGalerie de supports multimédias
Assistance
- FAQ
- Site web du développeur
- Politique de confidentialité
- (408) 520-1217
- support@reamaze.com
Tarifs Essai gratuit de 14 jours
Afficher toutes les options de prixRe:amaze Basic
$29 par mois
$29 per additional staff user. Conversation (ticket) volume based options with unlimited users available.
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Unlimited Email Inboxes
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Social Integrations
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Live Chat and Chatbots
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Trainable Intents
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Workflows and Macros
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FAQ
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1000 Free Push Notifications
Re:amaze Pro
$49 par mois
$49 per additional staff user. Conversation (ticket) volume based options with unlimited users available.
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Basic Features +
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Multi Store
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SMS and VOIP Integrations
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Live View
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Advanced Reports
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Custom Domains
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Status Page
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1000 Free Push Notifications
Re:amaze Plus
$69 par mois
$69 per additional staff user. Conversation (ticket) volume based options with unlimited users available.
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Basic + Pro +
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Staff Reports, Roles, Shifts, Days Off
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Departments
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Satisfaction Surveys
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FAQ History
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Co-Browse
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SSO
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2000 Free Push Notifications
Enterprise Custom
$899 par mois
Contact us for more enterprise pricing and feature options
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Customizable Features
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Optional Ticket Volume Based Pricing
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Hands-On Service and Training
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Dedicated Priority Support
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Best for Shopify Plus
* Tous les frais sont facturés en USD.
** Les frais récurrents, y compris les frais mensuels ou les frais d'utilisation, sont facturés tous les 30 jours.
La note globale correspond à l'état actuel de l'application. Elle comptabilise tous les avis sur l'application, mais priorise les plus récents.
Avis les plus récents
Venetto Design
Amazing app, we have been using it for almost a year and never had any issues. Customer service is quick and very helpful!
everycake.co.uk
it's an amazing support system but if you get stuck in any part of the set up there will be no support, they just send a bunch of links which doesn't necessarily help and they will not get a real human to help you set up/fixing or improving anything on your site so if you are happy with potentially getting stuck then go for it.
Réponse du développeur
Hi there,
I'm very sorry to hear about your experience with our team. We tend to include help articles to supplement our responses, as they can provide more details about our platform and features. While we do not currently provide a service to set up your account for you, we try our best to offer hands-on guidance to walk you through building out features and customizing your account (i.e. creating workflow automations, adjusting chatbots, etc.) through chat and email. Re:amaze is packaged with various functionalities that may require additional training, but please feel free to reach out to our team if you ever feel stuck. We're always more than happy to help!
I'll also have one of our account managers reach out to you if you're interested in an account review.
701 Hoodies
Love that it brings all my convos to one place. Saves me so much time, and time is money! Wish the software looked a teeny bit cleaner, but I'm just really picky... I'm not paying $60/month for a cleaner layout (*cough cough, Gorgias)... this does everything Gorgias can do, for cheaper!