Avis (262)
Note globale
4,5
Affiner
-
Par note
8 janvier 2024
The help desk itself is good for basic handling of tickets and chats. However, we found it quite challenging when trying to get into more complex things (automation, AI Bot, etc). Things did not work as intended, and all support did was provide help articles. We also asked them to change the header font of their hosted help site, and they told us to hire a developer lol. We feel this app is cost-effective and works well for basic stuff, but past that, you're on your own, and setup is now easy and very time-consuming.
Canvas by Numbers
États-Unis
18 juin 2024
Nordic ProStore
Finlande
Environ 4 ans d’utilisation de l’application