レビュー (262)

総合評価
4.5
評価レベルごとの件数
  • 評価の90%は5つ星です
  • 評価の3%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の5%は1つ星です
2017年1月15日

Was a good app but i decided to go with something else.

Gearbuyz
アメリカ合衆国
アプリの使用期間:3ヶ月
2019年5月3日

Application just works as expected.
On our shop, answering and helping customers on spot it's a must.
As for the support team ?
GREAT job there guys. Fast response and on target’s bullseye.
Thank you

Zulufița - Pentru un păr creț și îndrăzneț
ルーマニア
アプリの使用期間:3ヶ月
2023年7月11日

It's been amazing using re: amaze have connected 7 channels so far and by far this has been the main important channel for us to use for customer service, by far amazing we have been using this every day all the staff love it, it a very good competitor to other sales channels like Gorgias and zendesk, and the price point is just excellent.

Babies Mart Australia
オーストラリア
アプリの使用期間:3ヶ月
編集日:2019年7月31日

Awesome platform. So easy to use, great value and saves me hours every week. No more constantly flitting between different social media channels, we take care of all the customer service stuff either on the web or using the mobile app, all in one place. It's a great integration with Shopify too, pulls any conversations you've had in the past, any current or previous orders are also pulled through. Makes everything so much easier. We're huge fans here at Foundry Coffee Roasters. 10/10

Foundry Coffee Roasters
イギリス
アプリの使用期間:3ヶ月
Reamazeが返信しました 2019年8月15日

Thanks for reviewing us! Shopify is a great platform and we have future upgrades planned out to take advantage of the new Products API. Make sure to check those out when they make their way into your account :) PS. We're a bit jealous of the weather in Sheffield right now. San Jose, CA is too hot!

2018年7月11日

Very easy to use and great support!

Likes Choice
アメリカ合衆国
アプリの使用期間:2ヶ月
2020年8月17日

We moved over from Zendesk and find this system to be an excellent alternative. We are most impressed with the customer support. You get fast answers and great results.

by Laura Woj
アメリカ合衆国
アプリの使用期間:2ヶ月
2015年9月9日

An extraordinary platform that integrates all of your comment feeds, live chats and customer support emails on one page! It is smart and sophisticated and gives the customer a way to reach you from so many places and allows you to be available in an instant and give great service to your loyal and new customers. Customer support armed me with the know-how to get started and showed great patience as I was learning. Re:amaze Rocks!

Anactofdogstore
アメリカ合衆国
アプリの使用期間:2ヶ月
2022年4月1日

I looked for a long time for an app to give me a robust helpdesk AND to help me manage conversations across email and social media apps. Reamaze is it. Customer support has been amazing and I can't wait to incorporate everything this app has into my workflow as we grow.

Oaktone
中華人民共和国香港特別行政区
アプリの使用期間:2ヶ月
2018年1月2日

This is the only app that properly manages multiple brands. Not only that but it manages each brands social, has a help desk, and live chat independently but also in one master inbox if you like. As far as I'm concerned there isn't a better option out there right now and you should start using it as soon as possible.

Aloe Infusion
アメリカ合衆国
アプリの使用期間:2ヶ月
2017年9月22日

I cannot say enough not only for the Reamaze service, but their customer service. They always help me until I get everything resolved.

Do not hesitate to use Reamaze....seriously!

Kenneth Holland

Sports Watch Shop
アメリカ合衆国
アプリの使用期間:2ヶ月