レビュー (259)

総合評価
4.4
評価レベルごとの件数
  • 評価の90%は5つ星です
  • 評価の3%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の5%は1つ星です
編集日:2021年1月7日

Great app for managing customer service! I really like that you can connect multiple email addresses and social email channels and see all the incoming messages in one place. The app has a very nice help center with searchable FAQ's that can be displayed on your website and in the chat. Chat is included also and comes right into the same Reamaze inbox. You can also set up different chat triggers to engage customers. You can have multiple users, assign messages to them, set reminders to follow up and add internal notes to messages. Another cool feature is that Reamaze syncs to your Shopify and pulls up an order information that is displayed on the side and you can even cancel or refund orders right from the app. There is so much you can do with this app and their support is very responsive and attentive to your needs. Plus my VA loves working in this app! Highly recommend Reamaze for customer support management!

Pretty Fireplaces
アメリカ合衆国
アプリの使用期間:4年以上
2018年2月2日

Took all emails out of my mail and into one place. It also combines with Facebook messenger. Now my team can deal with customer service as well which is great. I also use the FAQ add on. Still not sure I’ve worked out it’s full potential.

Morse Toad
イギリス
アプリの使用期間:約4年
編集日:2024年11月15日

This app has streamlined our customer service process for responding to emails and social media messages all in one place! The Re:amaze team is also very responsive and helpful whenever we reach out with questions.

Hip Hook by Aletha
アメリカ合衆国
アプリの使用期間:約4年
編集日:2020年10月16日

Reamaze makes our job a lot easier! I love the features, it integrates everything and super easy to use. Plus, customer service is very helpful!

Dermacol SF
アメリカ合衆国
アプリの使用期間:約4年
2020年11月22日

Very convenient, and staff is very helpful! Any questions, and they answer super fast. Thank you so much

Everything Decorated
アメリカ合衆国
アプリの使用期間:約4年
2022年3月21日

Probably the best CRM for Shopify. We like the user-based pricing model. We also like that it connects to our Socials.

Moderno Collections
カナダ
アプリの使用期間:約4年
編集日:2020年4月7日

Re:Amaze is fantastic; easy to use and the support is very personable and great. It's like working with a small company. This software is really tailored towards e-commerce stores and great for small companies. We've used ReAmaze for years and still love it.

Aerial Yoga Gear
アメリカ合衆国
アプリの使用期間:約4年
Reamazeが返信しました 2019年8月15日

Thanks for reviewing us! Re:amaze is indeed designed for eCommerce :) And our support will remain personable because we love hearing about it from merchants like yourself. If you need anything, just holler!

2018年4月20日

Sensational platform, elegant, simple to admin’ and feature rich - support is the best there is. Get it.

Swiftoutdoors
ニュージーランド
アプリの使用期間:4年弱
2020年11月12日

10/10! This app has made it easy to communicate with customers effortlessly and in a timely manner. The support team is always very kind and helpful. We have 3 separate companies using this platform! Endless possibilities!
I do wish that there were more recent YouTube videos as the app does update a lot and my lack of braincells requires more visualization rather than reading but still 100% satisfied!

FLAG NOR FAIL
アメリカ合衆国
アプリの使用期間:4年弱
2021年1月29日

This is our standard communication tool for our customer interactions. Support has been great. Michelle was able to assist me in a quick and professional manner. She shows just how valuable this app can be in trouble shooting and taking care of a customer.I would recommend this App to help move your business to the next level.

Pro Cabinet Supply
アメリカ合衆国
アプリの使用期間:4年弱