Reamaze Live Chat Helpdesk CRM , 250件のレビュー

総合評価
4.3
評価レベルごとの件数
  • 評価の91%は5つ星です
  • 評価の3%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の4%は1つ星です
2020年8月13日

We have been with Re:amaze for a while now and are really happy with the usability and the interface. Now just waiting for Instagram DM integration but we know that is in the hands of the IG gods. keep up the good work!

ROOKIE
ドイツ
アプリの使用期間:3年以上
2022年7月25日

We have been a user of Re:amaze for almost 3 years. It continues to WOW us as a simple yet robust customer communications platform. It is affordable, simple to set up and if you run into issues, their customer support team is very helpful. We have multiple brands with different email addresses, integrations, like Shopify, to manage orders and more. We take advantage of the built in CSAT tool as well as the reporting options. It's a great platform!

FruitStand.com
アメリカ合衆国
アプリの使用期間:3年以上
2020年12月1日

I highly recommend Reamaze. The feature set are great and it has outstanding customer support. Staff is amazing.

STIRPARO Lingerie Stylists
イタリア
アプリの使用期間:3年以上
2018年6月20日

***** Beyond and above *****

Probably the best app for customer engangement and customer service when you are on Shopify.

Self service with FAQ, multi channel options such as contact forms, direct emails, live chat, messaging and sociale media monitoring. What's not to like?

Besides the fact that Reamaze is a powerfull app then their customer service / onboarding is excellent. Super responsive and extremely friendly.

Our team loves all the features of Reamaze and yet it is super simple to use.

This is a highly recommended app - no doubt.

Regards
Mikael
ridersdeluxe.dk

Ridersdeluxe
デンマーク
アプリの使用期間:3年以上
2017年10月10日

The app is great! Lots of features and the support team is super helpful!

Hybridracing
アメリカ合衆国
アプリの使用期間:約3年
2020年9月29日

We've been using ReAmaze for quite some time now. Whenever we've had any problems, the team was right there with a quick solution, even implementing suggestions made along the way. Their customer service is superb, and the app is intuitive and user-friendly. Definitely recommended for your business needs.

Gritty Soul
アメリカ合衆国
アプリの使用期間:約3年
2019年11月1日

Excellent all round. The support as well is phenomenal, answering every question in detail and showing so much interest and care. Would recommend this CS platform to everyone!

Caraway
アメリカ合衆国
アプリの使用期間:約3年
2020年4月28日

Reamaze is amazing! There support is great and they are constantly improving the platform. We would highly recommend over other website chat and helpdesk solutions.

MFI Medical
アメリカ合衆国
アプリの使用期間:約3年
2020年11月18日

Impressive!
Still on the trial but so far it has been a joy to use.
I have yet to go through all the features but it has far more than Combidesk/Zendesk.
Extremely satisfied!

Anita Grant
イギリス
アプリの使用期間:約3年
2023年4月20日

The re:amaze Helpdesk always supports with a helpful solution and the response time is really good. We are using the tool for three years now and are happy how its simplicity and its support team are beneficial to our daily work.

Pädiko Akademie
ドイツ
アプリの使用期間:3年弱