レビュー (254)

総合評価
4.4
評価レベルごとの件数
  • 評価の91%は5つ星です
  • 評価の3%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の4%は1つ星です
2023年8月25日

Great tool. Integrates Whatsapp, Instagram DM and Comments, Facebook Messenger and Comment, and email. The shopify integration is extremely complete, looks like the best tool out there. My suggestions for development: 1) the chatbot only works for the integrated chat tool, so I had to create some clunky automations to mimic a chatbot for the channels (we don't use chat here, just mostly whatsapp and instagram); 2) the tool allows for merging conversations for a same person accross channels pretty easily but it's entirely manual and my sales people never did it; 3) number 2 is problematic because whatsapp numbers are odd (outbound messages need to have 13 digits, but inbound messages always come in 12 digits, which means if the client makes a purchase in the site and then sends a whatsapp message it's not going to be automatically recognized); and lastly 4) UX could be improved.

Cordolário
ブラジル
アプリの使用期間:11ヶ月
2023年11月9日

The app is amazing! Everything is at arms length and very user-friendly! Customer service responds in a few seconds and are very nice. Highly recommended!

Carepod
アメリカ合衆国
アプリの使用期間:1年以上
2023年9月7日

Dakota is great, we enjoy using Reamaze and find their platform to be very helpful with our customer's needs.

Real Mushrooms
カナダ
アプリの使用期間:2年以上
2023年10月11日

This CRM has helped us having a nice and close relationship with our customers. It has a lot of capabilities and the support team is super nice, they answer really fast and care about everything you need.

DEV San Saru
スペイン
アプリの使用期間:7ヶ月
2023年8月25日

Great software! We have been using it for a while now and have have virtually no issues. We sell on multiple platforms and this works great in managing customer service messages coming from the various platforms. Support is always on the ball and very responsive.

Pet Wish
アメリカ合衆国
アプリの使用期間:1年以上
2023年9月7日

I had the pleasure of working with Ryann from Re-amaze today, and I couldn't be more impressed with the level of service and support I received. In a tense moment where I needed quick and resourceful assistance, he truly went above and beyond to take care of me. Thank you, Ryann!

Dalstrong
アメリカ合衆国
アプリの使用期間:約2年
2023年7月11日

It's been amazing using re: amaze have connected 7 channels so far and by far this has been the main important channel for us to use for customer service, by far amazing we have been using this every day all the staff love it, it a very good competitor to other sales channels like Gorgias and zendesk, and the price point is just excellent.

Babies Mart Australia
オーストラリア
アプリの使用期間:3ヶ月
2023年8月18日

My special thanks to Kathy, Reamaze Customer Care Team Lead. She helped me tackle a situation where I thought no solution could even be possible until Re: Amaze does a direct Integration with Shopify Workflows. She helped me find a way to make it work until the Shopify integration comes to life.

Thank you for such awesome support!

Cheers!

Fresh Lens | CanadianContactLenses.com
アメリカ合衆国
アプリの使用期間:10日
2023年10月4日

Reamaze has it all>>>>>
Gorgias sitting in the corner smoking nervously.

Gripzilla - The Best Grip and Forearm Strength Exercises, Arm Wrestling Tools, Hand Grippers to Improve Grip Strength
アメリカ合衆国
アプリの使用期間:6ヶ月
2017年10月6日

great app! we use their knowledgebase feature as well. great support as well. no brainer!

Diamond Pride
ドイツ
アプリの使用期間:6年以上