レビュー (259)

総合評価
4.4
評価レベルごとの件数
  • 評価の90%は5つ星です
  • 評価の3%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の5%は1つ星です
2020年3月17日

Amazing Support App.... Been using for 4 Years+ Great support team and with a lot of good updates... Awesome!

Riverlifeshop
アメリカ合衆国
アプリの使用期間:約6年
2020年4月14日

I am not sure how anyone can run a successful store without this app. It is amazing and so worth the price.

TopOnlineBargains.Com
アメリカ合衆国
アプリの使用期間:6年弱
2018年7月26日

This support app is working well for our team. The support has been exceptional. Highly recommended.

Armyandoutdoors
ニュージーランド
アプリの使用期間:6年弱
2018年4月20日

Simply an awesome no-nonsense support app! I can only recommend it!

Sapper Products
ドイツ
アプリの使用期間:6年弱
2018年7月13日

Reamaze is by far the best support system for customer service i have used. I love that i can connect to Office365 by smtp so all mail is verified without having to use my SPF records.

Very easy to use and Reamaze support team reply fast and most important they really know what they are doing.

If you need a system for customer service let you self be RE:Amazed. Its worth every dollar and then some. Happy days!

Msno
ノルウェー
アプリの使用期間:6年弱
編集日:2019年11月27日

We use this app for multi-channel customer service. Amazon, eBay, Shopify, Walmart, etc.... The integration they have done with Amazon and Shopify is awesome. Makes it so easy to lookup your customer's order when the contact you. Also use their Chat and Faq. Make Customer Self Service much easier. Easy to add to any Shopify theme. Very reasonable pricing as well vs competition. We're big fans. A lot of other 3rd party apps that integrate with Gorgias, Freshdesk, etc... are now picking up Re:amaze.

MadSportsStuff
アメリカ合衆国
アプリの使用期間:5年以上
2018年8月9日

Moved from Intercom. Reamaze is much easier and simpler to understand, but still with better features. The fact you can easily link two stores and see live view is great. Well done on a great app

Ciovitaint
南アフリカ
アプリの使用期間:5年以上
2019年10月17日

Reamaze has been a game-changer for our small customer service team. We went from Zendesk to this, zendesk is good but was overly complicated and had an outdated UI when we left. Reamaze is simple, clean, easy to use, and still powerful. Live chat and FAQ knowledgebase is very handy and being able to quickly look at reporting metrics on how our agents are doing has helped us maintain an incredible customer service satisfaction rating. Our customers love it, they love us, and remaze has been critical in achieving that.

1776 United
アメリカ合衆国
アプリの使用期間:5年以上
2018年4月15日

ReAmaze is absolutely the best option out there. I've used ZenDesk, Intercom, Olark, etc.

Nothing comes close to having all the helpdesk / ticket integrations and support as ReAmaze.

We currently have 8 staff handling 300-500 tickets a day including responding to every single facebook comment and message.

Do not look any further for Live Chat, Help Desk, Email Support, Social Support software. You've found the absolute best.

Cosy House Collection
アメリカ合衆国
アプリの使用期間:5年以上
2018年11月19日

ReAmaze has been an integral part of our website since it's launch. Offering an entire CRM suite for our online sales channel with a powerful API ReAmaze has gone above and beyond what we need. Everytime I've approached them with a CS question they have been incredibly helpful, even very intensive questions regarding their API and posting from outside sources.

I would like to see improvements in their knowledge base, for example the ability to nest topics but that is a very small suggestion and one that does not take away from the initial offering.

Very Happy with the service overall.
https://heatredefined.com

England's Stove Works, Inc.
アメリカ合衆国
アプリの使用期間:約5年