리뷰 (259)

전체 평점
4.4
평점 수준당 개수
  • 평점의 90%가 별 5개입니다
  • 평점의 3%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 5%가 별 1개입니다
2020년 10월 13일

This is the next level in customer support. It handles email and text! And we all know that customers are using social media as a de facto support tool now, which all integrate into reamaze as well.

Tivvix
미국
앱 사용 기간 대략 2년
2020년 8월 26일

I Used this app for the past 2 years. i really loved it! also the team always ready to provide the best answers. Thank you Reamaze to help our business growing ;)

Wurzel Performance
미국
앱 사용 기간 거의 2년
2019년 6월 27일

A great app. Great service. Fantastic integration with Shopify - pulling in customer order data and page visits (and your Social media channels.)

You will love the pricing too.

BrainZyme
영국
앱 사용 기간 거의 2년
답글 Reamaze개 2019년 8월 15일

Thanks for the 5-star review! We're glad you like our pricing policy :) Pricing is one of those things that can easily become a race-to-the-bottom ordeal. Our flexible pricing model enables us to grow/compete in a healthy way while offering merchants like yourself the ability to scale your business on your own terms!

2019년 1월 4일

What an incredible tool for your business! I made the switch from a self-hosted solution of ladesk to this incredible tool. The way that it integrates with Shopify is amazing.

When dealing with one of your past customers through live chat or from a simple contact you form, you get a detailed look into their past conversations with you, how long they've been a customer, what they purchased, how much they've spent with you, order details, shipping details and much much more. All of this information you have right in front of you while interacting with your customers either live or not.

Not to mention, you also get to use your own custom domain for your help/support desk without the need for web hosting.

Easy integration within your Shopify store without the need to touch any of your theme template files, along with easy customization of the widget to easily match the theme of your website.

Their customer support is great also.

I absolutely enjoy using this tool for my business. https://LuvMyBeard.com

LuvMyBeard, LLC
미국
앱 사용 기간 거의 2년
2016년 6월 29일

We should've used this app earlier. Setting up channel for each sales channel is very helpful. This app has almost everything for the customer service. Their support is awesome too. I want to give them 10 stars, if it's possible. Thank you for saving our time.

Locobeauty
미국
앱 사용 기간 거의 2년
2014년 6월 17일

great app, has helped us consolidate and significantly improve our stakeholder comms - awesome tools and an ultra responsive and very cool support crew

great value

The Brothers Cut
뉴질랜드
앱 사용 기간 거의 2년
2022년 11월 11일

We love Re:Amaze! We've been on the platform for about 2 years and our customer service has never been better! We can see every message a customer has ever sent and every order they've ever placed all from within the conversation we're having with them. We can also set-up accounts, create orders, cancel items, issue refunds and check tracking information all without leaving the conversation! The platform is incredibly intuitive and easy to use - we've added all of our teams from around the world and transformed how we engage with customers in every region. Whether it's creating a chatbot that speaks Japanese, training the AI to recognise "Where's my order" in Dutch or offering FAQ's in German, thanks to Re:Amaze we can do it all! Like all systems, Re:Amaze has its moments, but their support team is actually pretty good. They're quick to respond to and resolve issues and they have always been very open to our ideas and development requests!

Denman UK
영국
앱 사용 기간 거의 2년
2020년 3월 11일

This app is fantastic. it has almost completely automated our online customer service.

It puts everything in one place, SMS, Email, Social Etc...
You can make the bots do almost anything on their own, answering questions from customers.

We rarely have to interact with customers, as most questions are answered automatically.

Customer support is fantastic. I asked them a question at 4 PM yesterday and the problem was fixed by 5:30.

I highly recommend these guys.

Auto Parts Cheaper
미국
앱 사용 기간 거의 2년
2020년 12월 1일

Awesome product and first-rate customer support service! I highly recommend you try this app. It solved all my problems and helps a lot with communication with customers.

Famous Follower
홍콩(중국 특별행정구)
앱 사용 기간 거의 2년
2023년 11월 9일

The app is amazing! Everything is at arms length and very user-friendly! Customer service responds in a few seconds and are very nice. Highly recommended!

Carepod
미국
앱 사용 기간 1년 초과