리뷰 (262)

전체 평점
4.5
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  • 평점의 3%가 별 4개입니다
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2019년 6월 8일

We thought we had everything under control until we started using Re-Amaze! It has made our work so much easier.
They put together a custom package for us to suit our needs, and it was not as expensive as you would think.
The team are fast and friendly to respond to any and all questions.
Still learning all the benefits of it, and setting up bits and pieces here and there, but as an all-in-one CS ...

Uniquely Yours Down Under
오스트레일리아
앱 사용 기간 4개월
답글 Reamaze개 2019년 6월 8일

Thanks for the kind words. We're here to help you and other businesses succeed in amazing your customers. Do let us know if you need assistance or have any feedback for us at ...

2020년 9월 14일

we used this app to manage our CRM, it has many good functions, it connects not only the email, but also the social medias, which save us a lot of time as everything is under 1 tab.

They have prepared with awesome FAQs in videos, though some of the FAQs are not so clear, but the customer support is very helpful and prompt in reply.

The BEST is they do not charge as per tier (some in the market ...

UNIQSO
말레이시아
앱 사용 기간 4개월
2021년 2월 10일에 편집됨

We've been using Reamaze for about half a year now. We love app! Saves us a ton of time. That said, lately we've been getting lots of error messages from their site re overload, page 404, etc. As a result, I posted a 1 star review. Reamaze immediately got in touch with me and the app is running again. They say they had some issues scaling, but that these issues are under control now. Therefore, I ...

BreadVillage
미국
앱 사용 기간 4개월
답글 Reamaze개 2021년 2월 9일

Thank you for writing this review to hold us accountable. Re:amaze experienced an outage earlier this morning that was caused by network issues from specific service ...

2023년 12월 4일

very difficult to customize, promises made during sales and setup that were not kept and ultimately REALLY difficult to uninstall. I wish I could go back in time and tell myself to not bother.

Kedi Labs
미국
앱 사용 기간 3개월
2020년 9월 3일

A must have if you are starting to ramp up and you want to provide the best customer service. This app is perfect for you.

Subtle Boba Tea
미국
앱 사용 기간 3개월
2022년 7월 26일

Really enjoyed using the app - we searched lots of CRMs and this was the best. The chat feature was a bit too clunky and we didn't have many customers coming through so we reverted to our old chat feature. So, we only used the email function, which is excellent. The only problem for us with that was the price. For a small start up company, it's just too expensive for us, but I'm sure it's great ...

The Artists Quarter
영국
앱 사용 기간 3개월
2017년 1월 15일

Was a good app but i decided to go with something else.

Gearbuyz
미국
앱 사용 기간 3개월
2020년 5월 26일에 편집됨

After trying for 1 month, very disappointed that we cannot send our message via Reamaze when customers is not online in facebook messenger. And integration of Whatsapp business via Twillio is not as smooth as I thought, we cannot use our existing whatsapp business number which I find it absurd, other apps allow to use existing number but not with Twillio

Bedding Affairs
싱가포르
앱 사용 기간 3개월
답글 Reamaze개 2020년 4월 30일

Hello there!

We're happy to help you with these concerns but we're unable to locate a Re:amaze account under Bedding Affairs. Can you please reach out to our team via email ...

2019년 5월 3일

Application just works as expected.
On our shop, answering and helping customers on spot it's a must.
As for the support team ?
GREAT job there guys. Fast response and on target’s bullseye.
Thank you

Zulufița - Pentru un păr creț și îndrăzneț
루마니아
앱 사용 기간 3개월
2023년 7월 11일

It's been amazing using re: amaze have connected 7 channels so far and by far this has been the main important channel for us to use for customer service, by far amazing we have been using this every day all the staff love it, it a very good competitor to other sales channels like Gorgias and zendesk, and the price point is just excellent.

Babies Mart Australia
오스트레일리아
앱 사용 기간 3개월