Recensies (262)

Algemene beoordeling
4,5
Cijfers per recensieniveau
  • 90% recensies zijn 5 sterren
  • 3% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 5% recensies zijn 1 sterren
8 maart 2021

The best of the best support desk / chat systems I have used. The most amazing thing with Reamaze was the ability to add multiple brands for a very very low cost. I have all my brands in one dashboard, and never miss a single customer query. Since it's connected to shopify, it gives me all info about a customer who I am talking to. Amazing job guys!

Tahoor Store
Noorwegen
29 dagen gebruiken de app
3 augustus 2020

So far we are in love with Re:amaze. My team has a bounce in their step and there are so many things that are just awesome about the platform. Granted we had come from Desk.com 1 and then ServiceCloud so it was probably pretty easy to impress us. But the Shopify integration with Reamaze is excellent. I haven’t found a single thing that I have tried to do that I can’t do within reamaze. Also, it ...

ThaliaCapos.com
Verenigde Staten
28 dagen gebruiken de app
16 februari 2022

Excellent customer service tool. We went from a segmented 3rd party chat, e-mail and social media support model to re:Amaze. We tried Gorgias initially but wound up with re:Amaze instead. Gorgias was great for novice users and made for an easy kick-off. But for the more mature integrator with a technical background, re:Amaze came with way more features. Support is PHENOMINAL. They are literally a ...

Bloom Audio
Verenigde Staten
27 dagen gebruiken de app
23 december 2022

We are fairly new to reamaze (using it now for a little over a month) but fell completely in love. We have been using a different CRM app but their recent pricing changes and lack of attention to small business needs (I understand large companies are valuable customers but you should not abandon your first backers) made us look for an alternative. And are wee happy to have found reamaze.
It was ...

Tico Coffee Roasters
Verenigde Staten
22 dagen gebruiken de app
4 mei 2020

This is a 5 star App that helped us in our customer engagement. Our entire team of service experts, marketing and the managers have total visibility and access to all engagement channels. Awesome!

Pasar Segar | The Fresh Market
Maleisië
19 dagen gebruiken de app
13 oktober 2018

awesome, awesome, awesome. This is a great tool to integrate all of your channels and support teams into one place. It was between Re:Amaze and Freshdesk for me.. I was going to choose to use a separate account of the free version of rreshdesk for each of my stores, but if you contact the support team they are happy to work out a reasonable price that suits your needs.

I decided to go with Re: ...

Rocky Trade Network
Verenigde Staten
19 dagen gebruiken de app
10 september 2021

Love that it brings all my convos to one place. Saves me so much time, and time is money! Wish the software looked a teeny bit cleaner, but I'm just really picky... I'm not paying $60/month for a cleaner layout (*cough cough, Gorgias)... this does everything Gorgias can do, for cheaper!

701 Hoodies
Verenigde Staten
19 dagen gebruiken de app
11 januari 2021

Love Re:Amaze. Always answer questions and make sure you understand everything. Love that almost everything you need for customer service is at your fingertips for low cost amounts. At the moment it's a 4 star because I'm having issues with the Facebook Integration and we don't know if it's their API or something to do with my account.

Ipurgatory, LLC
Verenigde Staten
Meer dan een jaar gebruiken de app
Reamaze heeft geantwoord 11 januari 2021

Thank you for leaving a review! Issues with Facebook can be caused by a variety of factors including authentication and API rate limits on Facebook's side. Please reach out ...

1 februari 2024

Received an error when trying to change my password urgently. I mean, imagine trying to change your password and you can't, something so simple. What if I was hacked and my customer's data was at risk? I could not even change my password.

Reached out to support and spoke with a Neil who just at one point stopped responding when his suggestions were not helping. Still haven't received any ...

Haus Of Business
Verenigde Staten
Ongeveer een jaar gebruiken de app
Reamaze heeft geantwoord 5 februari 2024

Thank you for taking the time to share your feedback. We understand the significance of being able to change your password seamlessly, and we sincerely apologize for any ...

13 april 2023

Durch das Reamaze Live Chat Helpdesk CRM erhält man eine sehr schnelle Antwort und Lösung. Sehr nettes Team :)

Mooinzen
Duitsland
16 dagen gebruiken de app