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Overzichtelijk, makkelijk en goede support! Alles is snel en eenvoudig vanuit 1 app af te handelen.
We started using this App about 2 months ago and is really a game changer. You can support your customers on multiple channels and have multiple CSR working at the same time. We love the workflow automation, Cues and so many other features. Their Support and Onboarding team is awesome. Thanks Dakota and the rest of the Team for all your help!
La aplicación pese a estar en ingles tiene la opción de traducir manualmente los textos mas importantes (espero puedan tenerlo nativo pronto en español) ahorraría bastante trabajo. Sus funciones e integracion con shopify son muy buenas y rapidas de implementar.
entre las opciones que miramos para nosotros que estamos partiendo con el plan basico vamos sobrados y no cuesta tanto por agente a diferencia de otras empresas. (se puede incluso amoldar el plan a lo que necesites y asi no pagas demas)
el soporte en linea es excelente , se los recomiendo. Tomen su tiempo de prueba y estoy seguro les sera muy util.
We switched from our current platform to Re:amaze and are happy with our decision. support from the company has been great and they were happy to work with us to meet our needs. The platform itself works great and we have had very few issues. I look forward to continuing with Re:amaze in the future and leveraging more of what they have to offer.
This is truly great to hear! Our platform's stability and performance are of the utmost importance. In addition, we have a very passionate team here that is dedicated to building great features for you all and assisting with the onboarding process. Please reach out if you ever need anything :)
I had the pleasure of working with Ryann from Re-amaze today, and I couldn't be more impressed with the level of service and support I received. In a tense moment where I needed quick and resourceful assistance, he truly went above and beyond to take care of me. Thank you, Ryann!
Great program -- we are very happy with Reamaze
I've used Reamaze for two years now for urbanplantgrowers.com. The software is amazing, it integrates well with shopify and some of the other apps that we use. The system is logical and easy to use, with a huge amount of capability in Machine learning and automation (you just need to invest some time into building it out). The help team is super fast and really helpful, Looking forward to continuing to use it in the future!
I've used Reamaze for just over 2 years now and I have been very happy with their service and software.
Any time I've had issues, their support team is on top of it and it gets answered within hours.
They've also been busy working on a ton of addons and features since I've joined. Being as busy as I am, it's hard to keep up with these addons but they scheduled a 1-hr review of my account for my 2-year anniversary and helped me update my site with all the new features. Awesome!
I highly recommend them for a small/medium help desk solution!!
5 star service. 5 star App. Super helpful staff. Overwhelming at first but they really walk you thru it! Thank you!
Very easy to use and helpful when it comes to diminishing the workload.
Customer Service is always very kind and helpful and great at explaining.
10/10 would recommend!