Avaliações (262)
Classificação geral
4,5
Refinar
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Por avaliação
8 de janeiro de 2024
The help desk itself is good for basic handling of tickets and chats. However, we found it quite challenging when trying to get into more complex things (automation, AI Bot, etc). Things did not work as intended, and all support did was provide help articles. We also asked them to change the header font of their hosted help site, and they told us to hire a developer lol. We feel this app is cost-effective and works well for basic stuff, but past that, you're on your own, and setup is now easy and very time-consuming.
Canvas by Numbers
Estados Unidos
18 de junho de 2024
Nordic ProStore
Finlândia
Aproximadamente 4 anos usando o app