Avaliações (262)

Avaliação geral
4,5
Pontuação por nível de classificação
  • 90% das classificações são de 5 estrelas
  • 3% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 5% das classificações são de 1 estrelas
Editado a 11 de fevereiro de 2022

Cant recommend the Customer Help Sites. When you create articles and upload pictures, after some time alle uploaded pictures are removed and show up with a broken link! This has happend before, they said they have fixed the issue and now it has happend again to most of my articles which I have created because I trusted them after they had fixed the issue. I lost so much working hours and I didnt ...

HAUTTIEF
Alemanha
Mais de 2 anos usando a aplicação
Questão respondida por Reamaze 16 de fevereiro de 2022

Thanks for leaving a review. I'm very sorry to hear about your experience! We do our best to provide a high-quality product with top-tier support, and this was not the case ...

11 de março de 2022

Reamaze is the perfect tool for any business looking to make customer communication more seamless at an affordable cost. It's super easy to use, get started, and manage - plus, their customer support is A+.

Clear Within
Estados Unidos
Mais de 2 anos usando a aplicação
27 de março de 2021

Great app! It runs smoothly. We can manage conversations from different stores (under the same brand) together with this app. Highly recommended!

UMade
Malásia
Mais de 2 anos usando a aplicação
28 de dezembro de 2023

We were previous clients of Gorgias (terrible service, would not recommend) and made the swap to Reamaze about two years ago.

In that time, Reamaze has delivered on every promise they've made to us. Their support is also responsive and unlike Gorgias (constant crashing, no way to let our customers know that Gorgias was down, customer support that set up calls only to not show up for the calls ...

Headphones.com
Estados Unidos
Mais de 2 anos usando a aplicação
22 de fevereiro de 2023

Don't use this company. I deleted the app in Shopify before the end of the current period, but they don't accept a deletion in Shopify as a cancellation. ( even though you joined via Shopify) You also have to go into their account and cancel and no one tells you that. Not honourable company at all and not interested in refund even though deleted via Shopify

Jokers Costume Mega Store
Austrália
Mais de 2 anos usando a aplicação
Questão respondida por Reamaze 3 de março de 2023

Thanks for your review and feedback.

Uninstalling the Re:amaze app will prevent us from billing your store for the subscription if you uninstall prior to your billing date. ...

22 de abril de 2015

Finally , an app that allows us to respond to queries quickly and get an overview of how we perform in replying to them.

Chocolatiers
Reino Unido
Mais de 2 anos usando a aplicação
2 de janeiro de 2023

Such a great app, brings all of customer service into one spot. Use it with RingCentral and makes phone calls easy to handle and record, seeing all the customers details in one spot. Very happy

Cuffed.com.au
Austrália
Mais de 2 anos usando a aplicação
3 de fevereiro de 2021

After trialling several CMS systems we've settled in and paid for this one. Really pleased with it. Sleek interface, easy to set up, navigate, and use. Lots of updates improving what they offer. Their live chat helpers are really helpful too and take the time to answer your questions thoroughly.

Alexander Francis
Reino Unido
Mais de 2 anos usando a aplicação
8 de maio de 2023

Overzichtelijk, makkelijk en goede support! Alles is snel en eenvoudig vanuit 1 app af te handelen.

Shakeplus
Países Baixos
Aproximadamente 2 anos usando a aplicação
11 de novembro de 2022

We love Re:Amaze! We've been on the platform for about 2 years and our customer service has never been better! We can see every message a customer has ever sent and every order they've ever placed all from within the conversation we're having with them. We can also set-up accounts, create orders, cancel items, issue refunds and check tracking information all without leaving the conversation! The ...

Denman UK
Reino Unido
Aproximadamente 2 anos usando a aplicação